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About the Role
Join Vista's enthusiastic and supportive Customer Care team, empowering small businesses with creative design and marketing solutions in an agile, communicative environment.
Responsibilities
- Deliver exceptional support to Dutch-speaking customers across multiple channels, resolving queries with friendly and insightful communication.
- Provide tailored marketing and design advice to help small businesses achieve their goals.
- Utilize strong digital literacy to navigate platforms, ensuring a smooth customer experience.
- Maintain a comprehensive overview of Vista's product offerings, acting as a partner and consultant.
- Collaborate with a team leader and colleagues in a weekly-rotating shift system for consistent service availability.
- Participate in a paid 4-week training program and ongoing mentoring sessions.
Requirements
- Advanced proficiency in oral and written Dutch.
- Strong English communication skills.
- 1+ years of experience in a customer service, eCommerce, or support role.
- Solid foundational understanding of digital communication channels.
- Passion for print, design, and marketing.
- Demonstrated ability to work independently, make decisions, and find creative solutions in a fast-paced environment.
Skills
- Digital literacy
- Customer service
- eCommerce
- Support
- Digital communication channels
- Design
- Marketing
- Independent decision-making
- Creative problem-solving
- Graphic design basics
- Marketing strategies for small businesses
Location
- Remote-First
Work Type
- Remote
- Hybrid
Experience Level
- 1+ years of experience
Education Level
- Relevant coursework or certification in Communications, Marketing, or equivalent experience.
About the Company
- VistaPrint is the design and marketing partner to millions of small businesses worldwide.
- For over 20 years, VistaPrint has been inspired by small businesses and works to deliver solutions to their evolving needs.
- VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution.
- VistaPrint elevates small businesses’ presence in physical and digital spaces and powers them to achieve success.
- VistaPrint is focused on making great marketing and design accessible to every small business owner.
- VistaPrint is an award-winning Remote-First company.
- VistaPrint is an inclusive community that is growing.
Equal Opportunity
- VistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer.
- All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations.
- VistaPrint strives to do more than the law requires.