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About the Role
Working within Waterfall or Agile frameworks, a Business Analyst will collaborate with disciplined, focused team members toward the common goal of delivering value with quality and scale. This role involves collaborating with Technology Job Families and business partners to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures, and best practices. The Business Analyst independently performs intermediate to advanced business and project analysis for medium to large projects.
Responsibilities
- Understand stakeholder needs and participate in the formation of business case and project scope.
- Enhance and maintain processes and workflows for functions and business processes within the Archer GRC platform.
- Resolve platform and end-user related issues.
- Perform admin and access control tasks, including data imports, and group and role creation and assignment to users.
- Debug performance issues.
- Demonstrate facilitation and process improvement skills.
- Create analysis work plans and estimates of analysis activities.
- Conduct workshops for requirements elicitation.
- Create documentation, establish business capabilities, and ensure asset organization and refinement.
- Apply technology solutions by translating business requirements into conceptual, logical, and physical data models, and system configuration.
- Participate in process redesign and support, including using tools, responding to user questions, problem diagnosis, and solutions for process improvements, research, troubleshooting, tracking, and resolution.
- Monitor expenditures to meet organizational objectives and compliance.
- Monitor and manage assets and resources from a financial perspective.
- Manage business unit relationships and oversee the entire life cycle of information technology investments in systems for a department.
- Play a key role in the strategic planning process for the IT organization, acting as an advisor to IT and business leaders.
- Develop, prioritize, and execute information technology and business portfolio plans.
- Analyze portfolio performance and recommend changes in investment mix to achieve goals.
- Identify opportunities for optimizing information technology portfolio performance to lower cost of ownership and provide a competitive advantage.
- Provide training and mentoring, as well as work direction, to others on the team.
Requirements
- Bachelor's degree in computer science, information systems, business or related field of study; Or Associate's degree in computer science or related field of study with 2 years of relevant work experience; Or High school diploma/GED with 4 years of relevant work experience.
- 5 years of relevant work experience.
- Strong Communication Skills.
Skills
- Waterfall
- Agile
- Archer GRC platform
- RSA Archer
- Archer Evolv
- AssurX ECOS
- Workiva
- ServiceNow
- Karta
- NovaSync
- Riskconnect
- SigmaFlow
- Fusion
- Risk management
- Regulatory compliance
- Business continuity management
- Enterprise resilience
- Security
- Enterprise NERC reliability assurance
- Financial management
- Forecasting
- Estimating
- CITO governance
- Incident resolution
- ServiceNow
- Jira
- Microsoft 365
- Visio
- Microsoft Project
- HTML
- JavaScript
- SQL
- C#
- REST APIs
Location
- Onsite
Work Type
- Full-time
Experience Level
- Intermediate to advanced
- 5 years of relevant work experience
Education Level
- Bachelor's degree in computer science, information systems, business or related field of study
- Associate's degree in computer science or related field of study
- High school diploma/GED
Salary/Compensations
- $87,633.00 - $109,543.00
Benefits
- Base salary
- Annual bonus
- Long-term incentive
- 401(k) match
- AEP Pension
- Comprehensive benefits package designed to support and enhance the overall well-being of employees.
About the Company
- At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
Equal Opportunity
- It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.