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About the Role

This role is responsible for leading supply chain performance management, procurement systems, master data, governance, pricing integrity, cost control, analytics, and reporting for dnata Catering US. It provides end-to-end visibility of price movements, purchasing compliance, inventory and yield controls, and manages various procurement-related processes. The position aims to convert data into actionable decisions, strengthen compliance, close control gaps, and advance the business towards technology-enabled operations.

Responsibilities

Own the governance framework for procurement and supply chain processes.
Act as the central custodian of procurement policies, SOPs, processes, controls, and governance documents.
Manage procurement systems and master data, including supplier, item, and SKU records.
Lead specification control with Culinary, Quality Assurance, and Procurement colleagues.
Manage monthly reporting packs, dashboards, and ad hoc analysis.
Monitor pricing and market trends using MINTEC and other dnata tools.
Use spend, price, consumption, inventory, yield, waste, and supplier-performance analytics to identify savings opportunities.
Manage budgets and savings trackers.
Manage supplier performance reviews using agreed KPIs, scorecards, and corrective-action plans.
Review procurement performance across units, benchmark results, and drive improvements.
Monitor supplier prices against contracts and agreed terms.
Coordinate with Commercial, Pricing, and Costing teams on cost movements.
Partner with Culinary, Operations, and Costing teams to evaluate menu and recipe costs.
Maintain effective cost controls covering purchasing prices, usage, waste, yields, and stock losses.
Work with Finance and unit teams to ensure inventory records are reconciled and period-end books are closed accurately.
Oversee procure-to-pay and back-office performance.
Optimize use of the back-office team by standardizing and transferring suitable repetitive unit activities.
Coordinate compliance and process audits.
Develop and maintain practical SOPs and controls with Finance, Operations, Culinary, Quality Assurance, and Commercial teams.
Lead regular governance reviews with Corporate and local teams.
Support the design, testing, rollout, and adoption of procurement, source-to-pay, inventory, analytics, and reporting systems.
Maintain visibility of supplier contract status and ensure signed agreements and approved prices are accurately reflected in procurement systems.
Manage and develop Corporate and local procurement performance and back-office teams.
Drive continuous improvement to strengthen spend visibility, simplify processes, improve controls, and deliver measurable EBITDA and working-capital benefits.
Build trusted partnerships across Corporate and local Procurement, Finance, Operations, Culinary, Commercial, Pricing, Costing, IT, Sourcing, General Managers, and unit teams.
Lead cross-functional problem solving, communicate performance and risks, develop team capability, and create a culture of control, transparency, continuous improvement, and data-driven decision-making.

Requirements

Bachelor’s degree or equivalent in Supply Chain, Procurement, Finance, Business Administration, Information Systems, Data Analytics or a related discipline.
Professional accreditation such as MCIPS, CPSM, PMP, Lean Six Sigma or an equivalent supply chain, procurement, project or process-improvement certification is preferred.
Five or more years of progressive experience in supply chain performance, procurement operations, governance, source-to-pay, inventory control, financial control/management, analytics or systems management, preferably within food and beverage, airline catering, hospitality, FMCG or another complex multi-site organization.
Demonstrated experience managing procurement systems, item and supplier master data, pricing controls, spend analytics, dashboards and management reporting.
Experience leading procure-to-pay controls, including purchase-order creation, invoice matching, aged commitments, period-end accruals and closure of open transactions.
Experience with inventory reconciliation, product yields, recipe or menu costing, waste analysis and food-cost controls is strongly preferred.
Demonstrated experience developing policies and SOPs, coordinating audits, closing findings and embedding controls across multiple locations.
Experience supporting or leading system implementation, testing, rollout, adoption and process automation initiatives.
Experience managing teams and influencing senior cross-functional stakeholders in a matrixed or multinational environment.
Strong financial acumen, including purchase-price variance, cost and margin analysis, inventory valuation, accruals, working capital, budgeting and P&L impacts.
Analytical capability with the ability to consolidate complex data, identify trends and exceptions, and convert findings into clear business actions.
Strong knowledge of procurement and source-to-pay processes, master-data governance, contract and price controls, supplier compliance and audit requirements.
Working knowledge of food-cost drivers, recipes, menu costing, yields, inventory consumption, waste and operational cost-control practices.
Proficiency with ERP, procurement, inventory and business-intelligence systems; strong spreadsheet, dashboard and reporting skills.
Demonstrated ability to design processes, SOPs, controls, KPIs, reporting packs and governance routines that are practical and scalable.
Strong project, change and stakeholder management skills, including system testing, rollout, training, adoption and continuous improvement.
Excellent communication, influencing, organization and problem-solving skills, with confidence presenting risks, insights and recommendations to senior leaders.
Applicants must be legally authorized to work in the United States at the time of application and throughout their employment without current or future sponsorship from dnata Catering USA.

Skills

Supply Chain Performance Management
Procurement Systems
Master Data Management
Governance
Pricing Integrity
Cost Control
Analytics
Reporting
Procurement Policies
SOP Development
Supplier Master Data Management
Item Master Data Management
SKU Record Management
Specification Control
Financial Acumen
Spend Analytics
Dashboards
Management Reporting
Procure-to-Pay Controls
Invoice Matching
Inventory Reconciliation
Recipe Costing
Menu Costing
Waste Analysis
Food-Cost Controls
Audit Coordination
System Implementation
Process Automation
Team Management
Stakeholder Management
Project Management
Change Management
Communication Skills
Influencing Skills
Organization Skills
Problem-Solving Skills
ERP Systems
Business Intelligence Systems
Spreadsheet Proficiency
Collaboration
Business Thinking
Drive for Results
Delivery Excellence
Openness to Opportunity
Talent Development

Location

Work Type

Full-time

Experience Level

Manager

Education Level

Bachelor's degree or equivalent

Benefits

401(k)
Healthcare benefits including Medical, Dental & Vision

About the Company

dnata is one of the world’s largest air services providers, established in 1959.
The company ensures the aviation industry operates smoothly and efficiently in 127 airports.
dnata offers ground handling, cargo, travel, and flight catering services in 35 countries across six continents.
The company is a trusted partner for over 300 airline customers worldwide.
dnata handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals daily.
Our Mission: To be the word's most admired air and travel provider.
Our Core Values: We Are Safe, We Are Future Thinkers, We Play To Win, We Respect Everyone and Work As A Team, Focus on Results.

Equal Opportunity

We believe that diversity and inclusion are fundamental to creating a strong workplace and community.
At dnata, we’re proud that our workforce is as diverse as the customers we serve.
We’re committed to nurturing your talent with mentoring, volunteer and professional development opportunities.
We welcome everyone.
Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata.
Notice Regarding Background Checks (State Law Disclosures)
California: Pursuant to the California Investigative Consumer Reporting Agencies Act (Cal. Civ. Code § 1786 et seq.), dnata Catering may obtain an investigative consumer report that may include information regarding your character, general reputation, personal characteristics, or mode of living. You have the right to request a copy of any report obtained.
New York: In accordance with Article 23-A of the New York Correction Law and the New York Human Rights Law, background checks will be conducted only as permitted by law, and any employment decision based on criminal history will follow required legal standards and notice requirements.
Massachusetts: Pursuant to the Massachusetts Consumer Reporting Act (M.G.L. c. 93, § 52 et seq.) and the Massachusetts CORI statute (M.G.L. c. 6, § 172), dnata Catering may obtain a consumer report or criminal offender record information for employment purposes, consistent with state law. Applicants may request a copy of any report obtained.
New Jersey: In accordance with the New Jersey Opportunity to Compete Act (N.J.S.A. 34:6B-11 et seq.) and applicable consumer reporting laws, background checks will be conducted only as permitted by law, and applicants will receive required notices and rights regarding any consumer report obtained.
Texas: Background checks may be conducted in accordance with applicable Texas law and the Fair Credit Reporting Act. Applicants will receive required disclosures and authorizations prior to any consumer report being obtained.
Tennessee: Background checks may be conducted in accordance with applicable Tennessee law and the Fair Credit Reporting Act. Applicants will receive required disclosures and authorizations prior to any consumer report being obtained.