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About the Role
Join a company that dominates its product category and maintains high customer service scores. We empower customers and employees to stay true to their dreams and find the perfect fit, whether it's an event, a dress, or a career. We are looking for passionately enthusiastic, endlessly curious, and customer-obsessed individuals.
Responsibilities
- Assist in building and retaining a high-performing team.
- Create a consistent environment of world-class customer service.
- Exceed sales plans.
- Lead and model a customer-first culture.
- Accountable for active floor management by assigning shifts, reviewing results, and providing feedback.
- Provide ongoing coaching and training to enhance individual selling skills, behaviors, and processes.
- Monitor store payroll to ensure hours do not exceed the monthly budget.
- Accurately monitor and acknowledge timesheets for all scheduled shifts, breaks, and meals.
- Assist in leading the store to achieve Total Monthly Income (TMI) Goals.
- Execute foundational excellence and performance-based leadership for front of house and alterations.
- Monitor inventory management, special orders, receiving processes, layaway, mark out of stock, and repairs.
- Ensure first-quality standards for all merchandise.
- Communicate daily sales goals to all team members and drive action through Chat Ins/Chat Outs.
- Observe individual team member performance and enforce action plans for improvement.
- Assist in building a strong talent pipeline, ensuring the store is always staffed.
- Fill open positions within 30 days.
- Perform other duties as assigned.
Requirements
- Two-four years prior retail management experience in an apparel or specialty store environment.
- Prior experience with a computerized POS system.
- Must not use real-time generative AI tools to compose or feed answers during live interviews.
- May use assistive technologies (e.g., screen readers, live captions) and may request reasonable accommodation in advance.
Skills
- Relationship building
- Mentoring
- Coaching
- Leadership
- Selling skills
- Communication
Location
- Onsite
Work Type
- Full-time
Experience Level
- Management
Education Level
- High School Diploma or degree
Benefits
- Comprehensive benefits package
- Rewarding Environment
- Competitive Pay
- Generous Dream Maker Discount After First Pay Period
- Referral Incentive Program
- Dayforce Wallet – Get Paid Early!
- Health/Dental/Vision Insurance
- 401K Program
- Paid Vacation, Wellness Days & Holidays, including your Birthday off!
- Pet Benefits
About the Company
- David's Bridal empowers customers and employees to stay true to their dreams and find the one.
- We dominate the products in our category, selling 1 out of 3.
- We maintain one of the highest customer service scores in retail.
- Our mission is to embrace Diversity, Equity, and Inclusion.
- We aim to build a workforce representative of our customers.
- We strive to create a culture where all forms of diversity are celebrated and valued.
- We have a great record of accommodating persons with disabilities.
Equal Opportunity
- David’s Bridal encourages applications from all qualified candidates.
- David’s Bridal has a great record of accommodating persons with disabilities.
- Contact Human Resources at humanresources@dbi.com or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies.