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About the Role
This position will lead a team of pipeline schedulers, ensuring alignment of nominations and physical flow across natural gas pipelines and storage facilities. The Manager will oversee daily scheduling activities, train, mentor, and backfill scheduling positions as needed.
Responsibilities
- Lead a team of gas schedulers, ensuring consistent expectations, processes, and policies.
- Provide suggestions and expertise to commercial and operations on optimization opportunities.
- Support the team in decision making on non-routine items.
- Monitor and coach employee performance and train new hires.
- Complete performance evaluations for each team member.
- Ensure optimal customer service with counterparties and internal departments.
- Establish and maintain positive relationships with producers, marketers, pipelines, shippers, and industry partners.
- Review daily gas nominations and evaluate their reasonableness based on current and historical trends.
- Communicate directly with shippers as necessary.
- Collaborate with internal teams to manage gas nominations during asset constraints, balancing contractual, physical, and financial considerations.
- Consider the customer impact of nomination cuts.
- Review and stay familiar with customer contractual obligations.
- Ensure compliance with contractual, regulatory, and operational requirements.
- Set expectations and support the operations group in monthly settlement processes.
- Monitor gas flow, pressure, and quality on SCADA.
- Collaborate with the Control Center to ensure pipeline optimization and support team decision-making.
- Support the team in reconciling actual flow data against nominations for accuracy.
- Track and resolve imbalance discrepancies.
- Drive operational efficiency improvements by highlighting opportunities for business process or IT system changes.
- Lead team through Quorum system testing for new projects or enhancements.
- Provide reporting on progress and issues related to system testing.
- Develop an internal culture focused on improving efficiency and customer service through technology and automation.
- Generate and circulate reports to all levels of management.
- Build strong working relationships with all internal departments to maintain the integrity of work product.
- Serve intermittently as a relief Scheduler if needed.
Requirements
- Bachelor’s degree required.
- 10+ years of pipeline scheduling experience.
- Proven ability to lead and train team members.
- Availability afterhours to assist or guide team members in a timely manner.
- Quorum experience.
- High attention to detail.
- Ability to multi-task, analyze situations, and quickly prioritize tasks.
- Availability to team members during cycle deadlines to ensure adequate coverage for advisory and troubleshooting.
- Thorough understanding of pipeline operations, including pressures, flow rates, capacity issues, and gas quality requirements.
- Ability to be available when pipeline emergencies require attention.
- Possibility of relocating during storm or similar events.
- Ability to work on weekends, evenings, or holidays when necessary utilizing a 3-screen setup at home.
- Ability to balance multiple tasks under tight deadlines.
- Ability to respond quickly to operational changes.
- Ability to work an on-call schedule to fill any gaps.
- Strong analytical, organizational, and communication skills (verbal and written).
- Demonstrate a high level of personal accountability, professionalism, and business acumen.
- Lead by example and maintain composure through challenging situations.
- Exposure to Texas Intrastate Pipelines preferred.
- Familiarity with specific interstate pipelines.
- Experience viewing operational data through SCADA preferred.
- Excellent interpersonal skills and ability to collaborate effectively.
- Ability to sit for prolonged periods as needed.
Skills
- Pipeline scheduling
- Team leadership
- Training
- Customer service
- Relationship building
- Nomination evaluation
- Asset constraint management
- Contract review
- Compliance management
- Settlement process support
- SCADA monitoring
- Data reconciliation
- Operational efficiency improvement
- Business process analysis
- IT system analysis
- Technology and automation utilization
- Reporting
- Interdepartmental collaboration
- Analytical skills
- Organizational skills
- Communication skills (verbal and written)
- Interpersonal skills
Location
- Houston, Texas
- Austin, Texas
Work Type
- Full-time
- Office-based
Experience Level
- 10+ years of pipeline scheduling experience
- Management experience
Education Level
- Bachelor’s degree
Benefits
- Employer matched 401(k)
- Medical insurance
- Dental insurance
- Vision insurance
- Basic life insurance
- AD&D insurance
- Other benefit offerings
- Relocation assistance