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About the Role

The Family Engagement Specialist (FES) builds trusting, collaborative relationships with families to promote well-being, strong parent-child relationships, and ongoing learning and development. This role serves as the primary bridge between the Head Start program and family/community resources.

Responsibilities

Conduct intake interviews and needs assessments with families to identify strengths, needs, and interests.
Collaborate with families to develop a “Family Partnership Agreement” (FPA), setting specific, measurable short and long-term goals.
Monitor progress towards goals through regular follow-ups and document outcomes.
Conduct home visits and parent conferences in coordination with teaching staff.
Act as a case manager to connect families with community resources, including housing assistance, food pantries, mental health services, employment services, employment training, and emergency assistance.
Follow-up on referrals to ensure families receive necessary support.
Maintain an up-to-date directory of community service agencies and partners.
Actively recruit eligible individuals, including those with disabilities, to maintain full enrollment.
Verify income and age eligibility according to Federal Head Start guidelines.
Monitor daily student attendance, contact families when children are absent to identify barriers, and develop attendance success plans.
Ensure all enrolled children have up-to-date physicals, dental exams, immunizations, and screenings (vision and hearing) within program timelines.
Assist families in establishing a “medical and dental” home for their children.
Maintain accurate health records and coordinate with the compliance manager regarding special dietary or medical needs.
Encourage and organize parent participation in the program, including volunteering in the classroom and participating in the Policy Council.
Facilitate workshops on topics such as parenting skills, health and nutrition, and child abuse prevention.
Maintain accurate, confidential, and up-to-date files for all assigned families.
Input data into the program’s tracking software, Shine Insight, regarding family contracts, health data, and case notes.
Submit monthly reports on family outcomes, health status, and enrollment numbers.

Requirements

Bachelor’s Degree in Social Work, Human Services, Family Services, or a related field.
1-3 years working with families in a community-based setting.
Family Development Credential within 18 months.

Skills

Cultural Competency: Ability to communicate effectively and respectfully with individuals from diverse backgrounds.
Communication: Strong verbal and communication skills.
Bilingual preferred.
Tech Ability: Proficient in Microsoft and ability to learn database software (Shine Insight).
Caseload up to 40 families.
Organization: Strong time-management skills and attention to detail regarding federal paperwork compliance.
Occasional evening or weekend work may be required for parent events.

Location

Upper Manhattan

Work Type

Full-time

Experience Level

1-3 years

Education Level

Bachelor's Degree

Salary/Compensations

$48,661.34

Benefits

Six weeks pre-determined paid vacation
PTO days
14 paid holidays
Available Health insurance
Pension available

About the Company

Fort George Community Services is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Equal Opportunity

Fort George Community Services is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.