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About the Role
The Health Program Specialist (HPS), Distribution and Volunteer Specialist is an integral member of Foundation Communities' Health Initiatives team, supporting the daily operations of the Healthy Food Pantry Program. This position helps increase access to nutritious food for residents and community members by coordinating food transportation, preparation, and distribution at Foundation Communities properties throughout the Austin area.
Responsibilities
- Safely operate Foundation Communities' cargo van to transport food and supplies between pantry locations.
- Load, unload, organize, and prepare food for scheduled distributions.
- Assist with receiving food deliveries and maintaining Distribution Center organization, cleanliness, and inventory.
- Set up, facilitate, and clean up scheduled food pantry distributions.
- Complete accurate client intake and data entry using Oasis Insights.
- Provide excellent customer service and maintain a welcoming, respectful environment for clients.
- Assist with volunteer training, coordination, and supervision during distributions.
- Follow food safety, sanitation, and organizational policies and procedures.
- Support community outreach, program communications, and quality improvement efforts.
- Maintain open communication with supervisors and team members regarding program operations.
- Complete required trainings and maintain applicable certifications.
- Perform other duties as assigned.
- Identify and communicate distribution needs, client feedback, and opportunities for improvement.
- Support volunteer onboarding, training, and coordination.
- Monitor and maintain inventory of distribution supplies across all pantry locations.
- Coordinate annual client experience surveys, including distribution, data collection, and feedback reporting.
Requirements
- Valid Texas driver's license held for at least one year.
- Driving record that meets Foundation Communities' insurance requirements, including no DUIs, critical at-fault accidents, or moving violations within the past five years.
- Ability to be insured by Foundation Communities' vehicle insurance provider and successfully complete required driver training.
- Ability to safely operate a cargo van (training provided).
- Ability to independently travel between pantry locations during assigned shifts.
- Ability to safely lift and carry up to 50 pounds, with or without reasonable accommodation.
- Ability to assist with loading and unloading large quantities of food and supplies.
- Strong interpersonal, communication, organizational, and customer service skills.
- Ability to work independently and collaboratively with residents, staff, and volunteers.
- Basic computer proficiency, including Microsoft Office applications and data entry.
- Ability to maintain accurate records and protect confidential client information.
- Willingness to obtain and maintain Food Handler's Certification and complete required Civil Rights training upon hire.
Skills
- Bilingual proficiency in English and Spanish.
- Food distribution experience.
- Community health experience.
- Nonprofit programs experience.
- Social services experience.
- Food procurement experience.
- Inventory management experience.
- Warehouse operations experience.
- Client management databases familiarity.
- Data collection experience.
- Reporting experience.
- Volunteer coordination experience.
- Working with diverse and underserved communities experience.
- Microsoft Office proficiency.
- Data entry proficiency.
- Customer service skills.
- Communication skills.
- Organizational skills.
Location
- Austin, TX
Work Type
- On-site
- Field-based
- Limited remote work opportunities
Experience Level
- Minimum 1 year of driving experience.
- Previous experience in food distribution, community health, nonprofit programs, or social services preferred.
- Experience with food procurement, inventory management, or warehouse operations preferred.
- Experience coordinating volunteers or working with diverse and underserved communities preferred.
Education Level
- Certified Community Health Worker (CHW) preferred.
Salary/Compensations
- $23.50 per hour
About the Company
- Foundation Communities is an equal opportunity employer.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.