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About the Role
The Residential Case Manager is responsible for providing service plan development and case management to clients in the residential treatment facility. Equinox is a non-profit human services organization dedicated to helping individuals move forward on their paths to recovery, healing, and independence.
Responsibilities
- Supervise activities of residents in residential treatment facilities.
- Assist clients with utilizing communities' resources.
- Provide all related treatment/case management services, including medication supervision and service plan development.
- Ensure services provided meet OMH and Medicaid regulations.
- Ensure overall safety for all residents.
- Assists in assessing skills, strengths and needs of all clients.
- Teach and assist with functional skills (budgeting, maintaining cleanliness of personal hygiene, personal environment, communication, socialization, etc.).
- Attend all mandatory trainings as well as annual refresher trainings (Crisis De-Escalation training, CPR/First Aid Certification, Boundaries, Medication Administration Record etc).
- Conduct quality assurance activities, including participation in compliance residential programs.
- Document delivery of treatment services.
- Ensure that all records maintained are consistent with regulations (OMH, HIPAA, Medicaid, OMIG etc).
- Create, develop, and implement a person-centered individualized transitional plan for clients.
- Increase awareness and access to community resources.
- Assist with building relationships with staff, peers and family members while promoting self-sufficiency.
- Ensure clients maintain supplemental benefits provided to them by DSS, SSI, SNAP, etc.
- Transporting clients to medical appointments, day program etc, flexing shifts as needed between residences).
- Other tasks and duties as assigned.
Requirements
- Ability to stand for long periods of time.
- Ability to lift 20 pounds.
- Ability to drive and transport clients with agency vehicles.
- High school diploma or equivalent and four years’ experience in human services.
- Must have good oral and written communication skills.
- Must have a clean, valid NYS Driver License.
Skills
- Service plan development
- Case management
- Medication supervision
- Oversight of OMH and Medicaid regulations
- Client assessment
- Functional skills training (budgeting, hygiene, communication, socialization)
- Compliance documentation
- HIPAA compliance
- Medicaid compliance
- OMIG compliance
- Person-centered planning
- Community resource navigation
- Relationship building
- Self-sufficiency promotion
- Supplemental benefits management
- Client transportation
Location
- Albany County
Work Type
- Full-time
- Shift work (day, evening, weekend, holidays)
Experience Level
- Four years of experience in human services (with HS diploma)
- Two years of experience in human services (with Associate's Degree)
- No experience (with Bachelor's Degree)
Education Level
- High school diploma or equivalent
- Associate's Degree in a human service-related field
- Bachelor's degree in a human services related field
Salary/Compensations
- $1.00 Shift Differential for qualified shifts
Benefits
- Medical
- Dental
- Vision
- Flexible Spending Accounts
- Paid time off
- Paid holidays
- Employee Assistance Program through CapitalEAP
- Group-Term Life Insurance
- Short-Term Disability
About the Company
- Equinox is a non-profit human services organization in the Capital Region.
- For more than 40 years, Equinox has reached out to people who need us most with innovative and effective programs that truly change lives, allowing us to fulfill our purpose of helping those we serve move forward on their paths to recovery, healing, and independence.
- Our Adult Residential Programs serve adults with chemical dependency and/or are living with a mental illness at one of our four different locations in Albany County.
- The goal of all our programs is to help the residents manage their diagnosis and build the skills necessary to live successfully in the community.
Equal Opportunity
- Equinox, Inc is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.