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About the Role
Lead and execute the end-to-end onboarding of HR vendors for Project Armstrong (India expansion), ensuring operational readiness by April 1, 2027. This role also involves refining third-party processes for HR engagements across EMEA and APAC.
Responsibilities
- Own and drive the integrated HR vendor onboarding plan for Project Armstrong, prioritizing engagements for operational readiness by April 1, 2027.
- Manage each vendor from intake through onboarding completion, coordinating with stakeholders including sourcing, due diligence, risk and controls, privacy, technology, contracting, legal, and HR Leads.
- Establish and manage the critical path for each vendor, including owners, deliverables, decision dates, dependencies, and completion criteria.
- Identify delivery risks early and maintain contingency, remediation, and escalation plans for engagements at risk of missing Project Armstrong milestones.
- Establish and maintain the inventory of HR vendors and engagements identified through Phase 2, confirming scope, priority, ownership, and required onboarding route.
- Complete early intake and dependency assessment for timely vendor selection and onboarding.
- Sequence Phase 2 onboarding activity against delivery milestones, process capacity, technology dependencies, and other Project Armstrong commitments.
- Translate requirements into workplans and submission packs for HR workstream owners and vendors.
- Provide transparent reporting on Phase 2 pipeline status, upcoming decisions, constraints, risks, and required interventions.
- Act as the HR lead and central point of coordination for Project Armstrong vendor onboarding, bringing together all relevant stakeholders.
- Represent CoEs with stakeholders, explaining requirements and coordinating resolution of due diligence, commercial, contractual, and implementation issues.
- Facilitate working sessions to resolve unclear requirements, ownership gaps, and competing interpretations, documenting decisions and actions.
- Escalate blockers, overdue decisions, and material risks promptly with clear impacts, options, and recommended actions.
- Maintain momentum across multiple concurrent engagements while ensuring Project Armstrong delivery decisions are governed and evidenced.
- Identify where enterprise third-party processes create ambiguity, duplication, or delay for HR engagements in EMEA and APAC.
- Work with process owners to clarify requirements and shape proportionate routes reflecting service, data, risk, delivery model, and geography.
- Bring an informed HR perspective to process discussions, including nuances of benefits, insurance, payroll, recruitment, learning, employee relations, wellbeing, HR technology, and professional advisory services.
- Develop practical playbooks, checklists, templates, and minimum evidence standards to improve consistency and execution while preserving controls and approvals.
- Capture lessons learned from Project Armstrong and Phase 2 and convert them into improvements for future regional HR vendor engagements.
Requirements
- Significant experience leading complex vendor onboarding, third-party engagement, or procurement delivery in a regulated, matrixed environment.
- Demonstrable ability to manage multiple vendor engagements against a fixed operational readiness date, including critical-path planning, dependency management, and senior-level escalation.
- Strong working knowledge of the vendor lifecycle, including intake, sourcing, due diligence, risk assessment, privacy, information security, technology, contracting, approvals, and implementation readiness.
- Ability to understand the practical nuances of HR engagements and translate enterprise requirements into clear actions for workstream owners and vendors.
- Proven ability to challenge and improve processes constructively, applying a pragmatic and proportionate approach without compromising control expectations.
- Experience working across EMEA and/or APAC, with an appreciation of regional and country-specific legal, regulatory, data, and operating-model considerations.
- Excellent written and verbal communication skills, with the ability to produce clear submissions, decision papers, status reporting, and executive updates.
- Execution-focused and accountable, with the determination to move complex engagements from ambiguity to completion.
- Pragmatic and risk-aware, able to distinguish essential controls from avoidable process friction and propose proportionate solutions.
- Highly organised, with strong attention to detail and the ability to manage multiple vendors, workstreams, deadlines, and dependencies concurrently.
- Confident and credible with senior stakeholders, process owners, and external vendors, including when challenging delays or escalating risk.
- Collaborative and relationship-oriented, while maintaining clear ownership, pace, and delivery discipline.
- Comfortable operating across cultures, time zones, and functions in a fast-moving EMEA and APAC environment.
- Curious and improvement-minded, with enthusiasm for data, technology, automation, and clear process design.
- Resilient and calm under pressure, able to maintain momentum when requirements evolve or ownership is unclear.
Skills
- Vendor onboarding
- Third-party engagement
- Procurement delivery
- Critical-path planning
- Dependency management
- Senior-level escalation
- Vendor lifecycle management
- Risk assessment
- Privacy
- Information security
- Contracting
- Process improvement
- Communication skills
- Stakeholder management
- Project management
Location
- London, United Kingdom
Work Type
- Full-time
Experience Level
- Manager
Benefits
- Health and well-being benefits
- Medical coverage
- Paid time off
- Career development
- Reward and recognition programs
- Training programs
About the Company
- TD Securities is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.
- We strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States, and around the world.
- More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.
- TD is deeply committed to being a leader in client experience.
- We believe that all colleagues, no matter where they work, are client facing.
- Together, we are reimagining what banking can be for our clients, colleagues, and communities.
Equal Opportunity
- We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals.
- Here at TD, we hire and develop the best.