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About the Role
As an Account Manager, you will be responsible for Customer Lifecycle Management (CLM), securing long-term client relationships, driving adoption of the SS&C Intralinks platform, and helping customers achieve their desired business outcomes.
Responsibilities
- Own the overall relationship with assigned clients across all SS&C Intralinks product lines
- Proactively manage each customer's business needs and environments, seeking opportunities to up-sell, cross-sell, and generate referrals
- Consistently achieve monthly and quarterly renewal revenue targets, striving for a high percentage of on-time revenue retention
- Ensure customers derive maximum value from their investments and fully leverage their subscriptions and services on an ongoing basis
- Maintain high-touch relationships with clients by communicating regularly regarding open projects, cases, etc.
- Manage key contacts relationships while leading renewal contract negotiations
Requirements
- Bachelor’s Degree or equivalent experience
- 1-2 years of software sales experience
- Strong written and oral communication skills with proven ability to initiate and manage relationships with customers of all levels
- Self-starter with the ability to manage multiple projects simultaneously
- Track record for consistently exceeding daily, weekly and monthly activity metrics
- Ability to work in a fast-paced, team environment
- Strong work ethic, self-motivated and driven
- CRM experience, preferably Salesforce
- Previous experience with SaaS
- Experience in the financial services industry
Skills
- Customer Lifecycle Management (CLM)
- Sales
- Customer Relationship Management
- SaaS
- Salesforce
Location
- Waltham, MA
- New York City, NY
Work Type
- Hybrid
Experience Level
- 1-2 years
Education Level
- Bachelor's Degree or equivalent experience
Salary/Compensations
- New York: $90,000 - $120,000 plus commission USD
- Massachusetts: $90,000 - $120,000 plus commission USD
Benefits
- Medical, dental, and vision coverage
- 401(k) plan with company match
- Paid time off, holidays, and parental leave
- Professional development reimbursement opportunity
About the Company
- SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely.
- Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide.
- More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
- SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations.
- Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.
- You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.
Equal Opportunity
- SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.