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About the Role
You will lead hiring for Customer Success and Tech, focusing on maintaining high talent density as the company doubles its team. This role requires a strategic approach to identify and attract top talent for both technical and customer-facing positions, ensuring every hire elevates the team's overall quality.
Responsibilities
- Own Customer Success hiring end to end, from account managers to technical customer engineers and partner enablement, up to leadership
- Own Product, Engineering and Design searches, including senior and hard-to-fill technical roles
- Partner with leaders to shape roles, challenge briefs, and build scorecards and calibration to maintain a high hiring bar
- Analyze and resolve search challenges related to briefs, compensation, location, or assessment
- Map markets and build talent pools for core CS and technical profiles
- Facilitate hiring of international talent with visa sponsorship and relocation support
Requirements
- 6+ years in Talent Acquisition, primarily in-house or embedded/RPO roles within high-growth B2B SaaS or fintech
- Experience hiring senior and leadership roles
- Ability to quickly switch between diverse searches, understanding different market dynamics and requirements
- Deep knowledge of London and European markets for engineering and CS talent
- Proven ability to act as a guardian of hiring standards, even under pressure
- A strategic approach to problem-solving in recruitment, analyzing root causes before proceeding
- Ability to work at pace, bring structure to chaotic environments, and manage shifting priorities
- Track record of proactive sourcing and engaging candidates before roles are opened
Skills
- Talent Acquisition
- Recruitment
- Sourcing
- Market Mapping
- Candidate Engagement
- Hiring Strategy
- Stakeholder Management
- AI in Recruiting
- Visa Sponsorship
- Relocation Support
Location
- London
Work Type
- Onsite (4 days a week)
- Full-time
Experience Level
- Senior
Salary/Compensations
- Competitive salary
Benefits
- 25 days annual leave plus public holidays
- Off-sites twice a year (e.g., Tuscany & Provence)
- Visa sponsorship and relocation support
- Tools and time to build AI recruiting workflows
- Regular team build sessions
- Opportunity to shape workforce plans and location decisions
About the Company
- Light aims to replace factory-era ERPs with a modern, alive software experience through its Smart Financial Platform.
- The platform offers automated accounting, real-time reporting, and efficient financial flows for global companies.
- Light is building a new software category in finance, backed by prominent investors.
- The company values customer collaboration, rapid shipping, and a focus on craft.
- Light has gained traction with companies like Lovable, Legora, and Keyshot.
Equal Opportunity
- Light is an equal opportunities employer.
- Adjustments can be provided during the hiring process upon request.