FSO - Consulting - Tech Consulting - TSD - Life Insurance Technology Program Delivery - Manager
EY · AL, US
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About the Role
Our Life Insurance Transformation practice is hiring a Manager - Technology Consultant to advise clients on transforming their life insurance, annuity, group benefits, and retirement operations and systems. This role involves leading technology transformation projects, aligning initiatives with organizational strategy, and coaching teams on delivery methods. You will help clients achieve their goals while gaining exposure to leading practices in technology transformation and digital solutions.
Responsibilities
- Manage and deliver one or more processes, solutions, and/or projects with a focus on quality and risk management.
- Engage in continuous process improvement and identify innovative solutions.
- Manage professional employees or supervise others to deliver complex technical initiatives.
- Guide others with expertise and interpret internal/external issues to recommend solutions.
- Meet performance objectives and metrics including client service, quality, risk management, sales, business growth, solution development, and teaming.
- Manage large, multi-phase projects, client expectations, project teams, scope, risk, budget, and timelines.
- Provide high-level technology assessments, planning, recommendations, and project management.
- Identify client risks and opportunities, determine client needs, and develop recommendations.
- Implement and oversee the quality of deliverables and manage day-to-day relationships.
- Participate in business development and proposal presentations.
- Provide project status reporting, metrics, billing, and client progress reports.
- Ensure engagements are clearly documented.
- Lead end-to-end project management for Sales Performance Management engagements.
- Collaborate with cross-functional teams to implement SPM solutions.
- Manage the deployment and integration of SPM software tools and platforms.
- Ensure alignment of sales performance strategies with business objectives.
- Monitor project progress, identify risks, and implement mitigation strategies.
- Manage engagement budget to ensure delivery of defined implementation scope.
- Facilitate communication and coordination among cross-functional teams and stakeholders.
- Analyze sales performance data to identify trends, issues, and opportunities.
- Prepare and present project status reports and performance insights to senior management.
Requirements
- Bachelor’s degree in business administration, Sales, Marketing, or related field; MBA preferred.
- Strong knowledge and direct working experience with Agile/Scrum methodologies.
- Proven experience (10+ years) in managing enterprise implementations of SPM solutions (SAP Commissions preferred. CaptivateIQ and Varicent considered).
- Strong knowledge of sales compensation, incentive design, and performance management principles.
- Excellent organizational, leadership, and communication skills.
- Ability to manage enterprise SPM transformations and work in a fast-paced environment.
- Strong analytical and problem-solving abilities.
- PMP or other project management certification is a plus.
- Demonstrate the ability to lead complex projects.
- Exhibit strong problem-solving skills.
- Track record of delivering high-quality results.
- Possess emotional agility, learning agility, and the ability to manage change effectively.
- Ability to build and manage relationships.
- Communicate with impact and drive outcomes.
- Maintain client trust and value.
Skills
- Technology Transformation
- Program Delivery
- Project Management
- Agile Methodologies
- Waterfall Methodologies
- Risk Management
- Process Improvement
- Sales Performance Management (SPM)
- Sales Compensation
- Incentive Design
- Performance Management
- SAP Commissions
- CaptivateIQ
- Varicent
- Data Analysis
- Stakeholder Management
- Client Relationship Management
Location
- Anywhere in Country
Work Type
- Full-time
Experience Level
- Manager
- 10+ years
Education Level
- Bachelor's degree
- MBA preferred
Salary/Compensations
- New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $154,000 to $256,700
- Bay Area California offices – $160,500 to $267,400
- All other offices locations in the US, including Sacramento – $128,400 to $235,300
Benefits
- Medical coverage
- Dental coverage
- Pension plans
- 401(k) plans
- Flexible vacation policy
- Paid time off
- Designated EY Paid Holidays
- Winter/Summer breaks
- Personal/Family Care leave
- Other leaves of absence
About the Company
- EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO).
- Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure.
- EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
- Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
- EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions.
- Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Equal Opportunity
- EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
- EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities.