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About the Role
Join our dynamic Transportation and Marine Claims team as a Claims Advisor. This position is crucial for ensuring prompt and fair settlements for physical damage and cargo claims across Canada and the US.
Responsibilities
- Analyze insurance policies to determine coverage and assess fair entitlements for routine and complex claims.
- Communicate effectively with customers, brokers, claimants, lawyers, and other insurers to resolve claims.
- Investigate and settle cargo and environmental losses.
- Manage claims spanning across Canada and the US.
- Collaborate with the Bodily Injury team on significant losses to mitigate exposure and ensure compliance.
Requirements
- CIP designation is considered a strong asset.
- Knowledge of provincial legislation governing auto insurance.
- Atlantic Provincial Licenses is considered a strong asset.
- At least 2 years of experience adjusting commercial auto claims.
- Long Haul Trucking experience is a plus.
- Bilingualism in English and French is an asset.
- Expertise in handling moderate to complex claims.
- Practicing effective negotiation.
- Strong analytical skills.
- Decision-making prowess.
- Excellent time management skills.
- Must be eligible to work in Canada.
Skills
- Claims analysis
- Policy interpretation
- Customer communication
- Negotiation
- Investigation
- Case management
- Collaboration
- Analytical skills
- Decision-making
- Time management
Location
- Canada
- US
Work Type
- Hybrid work model
Experience Level
- At least 2 years of experience adjusting commercial auto claims
Education Level
- CIP designation
Salary/Compensations
- 74,800 - 91,400
- Annual bonus target of 7.5% with potential payout of up to double the target
Benefits
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- Telemedicine
- Wellness account
- Share plan & other savings: up to 12% of salary or even more
- Guaranteed income for life via defined benefit pension plan
- Employee Share Purchase Plan (ESPP) with Intact matching 50% of your net shares
About the Company
- Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
- Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
- Pay at Intact is about much more than just salary.
- As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
- Our pension offerings provide flexibility and long-term security for our employees beyond their careers.
- We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.
Equal Opportunity
- We are an equal opportunity employer.
- At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
- We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
- As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
- We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
- If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
- Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.