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About the Role

As Specialist - Cargo Network and Flight Planning, you’ll help make the best use of cargo capacity across the network. You’ll analyze bookings, possibilities, customer needs, and commercial pressures to shape plans that keep freight moving and protect revenue. This role requires someone steady under pressure, able to understand detail, see the bigger commercial picture, and communicate decisions clearly to sales, operational teams, and partners.

Responsibilities

Plan and optimize short-term cargo capacity across the network to maximize uplift, yield, and commercial value.
Balance booked demand, available capacity, overbooking policies, and operational realities for informed flight decisions.
Collaborate with Cargo Commercial, Cargo Operations, Sales, Revenue Management, OCC, and other airline teams to ensure plan alignment.
Support schedule changes and disruption activities, maintaining stakeholder communication during rapid plan adjustments.
Utilize post-flight reviews, data, and stakeholder feedback for continuous improvement analysis.
Assist in managing offshore processes, ensuring quality, accuracy, and performance standards are met for timely delivery.
Identify opportunities for team process improvements, cost reductions, and enhanced use of partner or multimodal options.
Develop strong relationships with external trucking and freight partners for cargo connectivity to non-direct flight airports.

Requirements

Sound judgment, confidence, and curiosity.
Ability to remain calm under pressure and make sensible decisions with rapidly changing information.
Skill in managing demanding stakeholders, challenging constructively, and explaining decision rationale.
Commercial awareness with an understanding of capacity, customer demand, and revenue connections.
Comfort working with data, numbers, and operational details to support planning.
Ability to identify areas for improvement beyond business as usual and implement changes.
Clear communication skills, ability to build trust across teams, and maintain alignment amidst competing priorities.
Focus on customer outcomes alongside operational solutions.
Willingness to work shifts, including 1 in every 4 Saturdays.

Skills

Operational background (preferred)
Live decision-making pace understanding (preferred)
Data analysis
Stakeholder management
Commercial acumen
Communication
Problem-solving
Relationship building

Location

Hybrid - London Heathrow or Crawley

Work Type

Hybrid
Full-time
Permanent

Experience Level

Not specified

Education Level

Not specified

About the Company

Cargo is a fast-moving part of our airline, with commercial opportunities behind every flight.
We are committed to making our recruitment process accessible and offer reasonable adjustments.
We are proud to be an equal opportunities employer and welcome applications from everyone.

Equal Opportunity

We’re committed to making our recruitment process accessible. If you need reasonable adjustments or additional support, you can let us know in your application.
If you’d prefer to speak to someone directly before or during your application, interview or assessment, please contact our recruitment team at recruitment@fly.virgin.com.
We know every role and candidate is different, so we’ll discuss the adjustments available for the role and at each stage of recruitment, and how best to support you.
At Virgin Atlantic, we’re proud to be an equal opportunities employer and welcome applications from everyone. Whatever your background, identity, experience or perspective, we’d love to hear from you.