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About the Role
Partner with a Forward-Deployed Engineer to manage enterprise accounts, focusing on renewals, expansion, and building executive relationships to drive value and revenue.
Responsibilities
- Own renewals end to end, including forecasting, making the value case, and closing.
- Identify and close expansion opportunities within existing accounts (new teams, use cases, regions).
- Build and maintain executive relationships with VPs of TA, CHROs, and exec sponsors.
- Track success metrics and lead business reviews to demonstrate customer value.
- Assist champions with AI-led hiring adoption and change management.
- Provide feedback from customer accounts to product and engineering teams.
Requirements
- 4+ years in a quota-carrying post-sale role (Account Manager, Account Executive, or similar) with a focus on renewals or expansion.
- Experience managing enterprise accounts with long procurement cycles and buying committees.
- Proven track record of building relationships at the VP and C-suite level.
- Demonstrated success in sizing and closing expansion opportunities.
- Clear, simple communication and strong commercial negotiation skills.
- Experience building or utilizing AI for workflows, agents, or automation.
- Experience guiding customer organizations through new ways of working.
- Experience building initiatives from 0 to 1.
- Ability to turn escalations into stronger relationships and collaborate with engineering and sales.
- Openness to direct feedback and ability to change course quickly.
Skills
- Account Management
- Account Executive
- Sales
- Negotiation
- Relationship Building
- AI
- Change Management
- Forecasting
- Business Development
Location
- San Francisco
Work Type
- Onsite
- Full-time
Experience Level
- 4+ years
Benefits
- Medical, dental, and vision insurance
- FSA, DCFSA, HSA options
- Flexible paid time off (PTO)
- 401(k) plan
- Fully paid parental leave program
- Commuter benefits
- In office lunch
- Dog-friendly office
About the Company
- Alex is an AI recruiter that helps talent teams hire more great people, faster, without adding headcount.
- The company has conducted over 1 million interviews and integrates with 33+ ATS platforms.
- 96% of candidates prefer interviewing with Alex.
- Alex is revenue-generating, well-funded, backed by premier investors, and focuses on enterprise customers.
- The company sells to VPs of Talent Acquisition, CHROs, and CFOs at large employers.
Equal Opportunity
- Alex is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.