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About the Role
Digital Realty is seeking a Manager Contract Management to support contract management activities across EMEA. This role oversees the end-to-end contract lifecycle, drives operational excellence, ensures compliance, and partners with key stakeholders for efficient deal execution.
Responsibilities
- Oversee the review and execution of agreements, including MSAs, Service Orders, and amendments.
- Ensure contracts align with company policies, risk tolerance, and legal requirements.
- Act as an escalation point for complex or high-risk contractual issues.
- Ensure accuracy and completeness of contract documentation and records.
- Identify contractual risks and propose mitigation strategies.
- Support internal and external audits related to contract processes.
- Maintain confidentiality and safeguard sensitive information.
- Assist with consistent template generation and transactional contract drafting.
- Support the novations process for accurate contractual documentation and system updates.
- Manage contract knowledge, serving as the first point of contact for CLM/contract-related questions.
- Drive accountability, workload prioritization, and service delivery standards across the team.
- Foster a collaborative, high-performing team culture focused on efficiency, quality, and continuous improvement.
- Participate in hiring, onboarding, and training of new team members.
- Establish, implement, and continuously improve contract management processes, workflows, and controls.
- Ensure adherence to internal policies, compliance requirements, and audit standards.
- Identify and remove process bottlenecks to optimize turnaround times.
- Identify pain points and suggest areas to optimize the process.
- Continuously seek ways to improve contract data management processes through innovation and adoption of best practices and automation.
- Generate dashboards/reports based on contract data to support informed decision-making.
- Collaborate with Sales, Finance, and Operations to support deal structuring and execution timelines.
- Provide guidance to stakeholders on contract terms, interpretation, and best practices.
- Act as a key liaison between business and legal functions.
- Support optimization of Contract Lifecycle Management (CLM) systems.
- Champion the use of systems as the single source of truth for contracts and workflows.
- Utilize data and reporting to drive insights, improve performance, and support leadership decision-making.
- Contribute to strategic initiatives such as process transformation, automation, and scalability.
- Support initiatives for CLM data enhancement through AI tooling.
Requirements
- Bachelor’s degree in Legal Studies, or a related field.
- 3+ years of experience in contract management or legal operations.
- Strong knowledge of contract law principles and commercial agreements.
- Proven experience managing high-volume, deadline-driven environments.
- Exceptional communication and stakeholder management skills.
- Proficiency with CLM platforms (preferably Conga).
Skills
- Contract management
- Legal operations
- Contract law principles
- Commercial agreements
- Stakeholder management
- CLM platforms
- Conga
Location
- EMEA
Work Type
- Full-time
Experience Level
- Manager
Education Level
- Bachelor's degree
About the Company
- Digital Realty is a global company in the data center industry.