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About the Role
As a Product Manager within our COS AI, Analytics and Data (AIAD) team, you will drive the development, implementation, and management of data & insights products for global COS. You will lead our Customer Experience (CX) and marketing analytics suite, overseeing and driving the vision, delivery, and lifecycle of data & insights products across three dedicated product teams: marketing, digital/web, and customer analytics. This role requires a blend of strategic product leadership and technical literacy to guide complex analytical problem-solving.
Responsibilities
- Collaborate with stakeholders to define the strategic vision, direction, and roadmap for data & insights product development, aligning it with business goals and customer needs.
- Work closely with cross-functional areas to identify data & insights product requirements, prioritize features, and ensure timely delivery.
- Define high-level KPIs/OKRs and align them with the respective stakeholders, supporting a data-driven environment.
- Follow agile methodologies and best practices to facilitate efficient and iterative product development.
- Work on a broad variety of business challenges with a wide range of business stakeholders (marketing, sales, merch, purchasing, logistics, controlling etc.).
- Act as the subject matter expert on customer journey analytics, e-commerce web analytics, or digital marketing performance (attribution models such as MTA/MMM), paid media tracking, CRM analysis etc. business domain within the product team.
- Stay up to date with the latest advancements in data management, advanced analytics and AI technologies, and evaluate their potential impact on our organization.
Requirements
- Proven several years of experience as either: Data Analyst, Product/Business Analyst or Controller with formal/informal experience in leading data analytics product/projects.
- Product/Project Manager with hands-on experience in data analysis, product/business analysis or controlling.
- Functional knowledge of lean-agile development and methodologies as well as product vision creation and product roadmap development.
- Ability to build end-to-end product strategy, including definition of scope, roadmap, and KPIs, and understand product development from ideation to release.
- Capable of gathering, analysing, and understanding customer and business needs and understanding impact against product backlog and impact on team.
- Able to clearly express the connections between larger business goals and small backlog items for team members.
- Have strong business sense and business interest with the ability of making sound interpretations of data and other information.
- Have excellent communication skills and are skilled in translating and explaining complex data analysis to non-technical and/or senior stakeholders.
- Prestige less and enjoy collaborating with others to solve problems.
- Fluent in English.
Skills
- Data Analysis
- Product Analysis
- Business Analysis
- Controlling
- Lean-Agile Development
- Product Vision Creation
- Product Roadmap Development
- Customer Journey Analytics
- E-commerce Web Analytics
- Digital Marketing Performance
- Attribution Models (MTA/MMM)
- Paid Media Tracking
- CRM Analysis
- Data Management
- Advanced Analytics
- AI Technologies
Location
- London
Work Type
- Full time permanent
- Hybrid
Experience Level
- Several years of experience
Benefits
- Attractive benefits
- Broad development opportunities
- Staff discount usable on all H&M Group brands in stores and online
- H&M Incentive Program – HIP
- Up to 20 days holiday
- Annual health checks
- Pension scheme
- Discounts on various activities and financial/lifestyle products via our benefits hub
- Cycle to work scheme
- Discounted gym membership
- Employee assistance via retail trust
- Private health & dental care
About the Company
- COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design.
- The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.
Equal Opportunity
- We are committed to a recruitment process that is fair, equitable, and based on competency.