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About the Role
As a Delivery Partner for healthcare customers, you will own business-critical SAP implementations and transformation programs, driving them from strategy through to measurable impact. You will take end-to-end ownership of complex SAP projects in the healthcare sector, managing scope, scheduling, risks, deliverables, and governance documentation.
Responsibilities
- Take end-to-end ownership of complex SAP projects in the healthcare sector: scope, scheduling, risks, deliverables, and governance documentation
- Manage and coordinate all relevant stakeholders — customer-side decision-makers, internal delivery units, and external partners
- Lead commercial accountability for your customer set: P&L management, contract governance, and supporting the sales team in generating new business
- Guide hospitals in developing and delivering their innovation roadmap — from digital strategy to concrete results
- Manage escalations and critical project situations professionally — keeping customer relationships and delivery outcomes firmly on track
- Act as a key voice in contract negotiations and actively shape the growth of the healthcare portfolio
Requirements
- Experience leading complex, customer-centred SAP projects in the healthcare sector
- Ability to align stakeholders, teams, and technology around a shared goal in business-critical engagements
- Proven track record leading large-scale SAP implementation and transformation projects in hospital or healthcare environments
- Solid track record of commercial ownership: P&L management, contract governance, and new business development
- Professional escalation and conflict management in critical project phases
- Confident leadership of cross-functional teams in a matrix organisation, including management of external partners and internal delivery units
- Strategic thinking, business understanding, and ability to bring others along
- Comfortable using AI tools in day-to-day work
- Ability to evaluate AI-generated outputs for quality
- Ability to drive adoption of AI practices within teams
Skills
- SAP solutions (on-premise and cloud)
- Strategic deployment of SAP in healthcare contexts
- P&L management
- Contract governance
- New business development
- Professional escalation
- Conflict management
- Leadership of cross-functional teams
- Management of external partners
- Management of internal delivery units
- Influencing skills
- Emotional intelligence
- Problem-solving
- AI tools usage
- AI input crafting
- AI task automation
- AI-assisted prototyping
- AI output evaluation
- AI practice adoption
Location
- Hamburg
- Berlin
- Ratingen
- Eschborn
- Garching
Work Type
- Full-time
Experience Level
- Senior
Benefits
- Flexible working models
About the Company
- SAP helps the world run better and improves people's lives through a global network of customers, partners, employees, and thought leaders.
- SAP is a leader in enterprise applications and business AI, uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.
- SAP's culture of inclusion, focus on health and well-being, and flexible working models ensure everyone feels included and can perform at their best.
- SAP believes in unleashing all talent and creating a better world.
Equal Opportunity
- SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.