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About the Role
The CMMS Operations Coordinator role oversees day-to-day operations and maintenance activities using the Computerized Maintenance Management System, managing work orders, planned maintenance, backlog, asset records, and operational documentation. This role requires close coordination with site operations, contractors, and service providers.
Responsibilities
- Manage CMMS work orders, planned maintenance scheduling, task assignment, tracking, and closure.
- Monitor overdue work, backlog, defects, repeat failures, and maintenance completion trends, escalating gaps and risks.
- Maintain accurate asset, location, hierarchy, barcode, maintenance-plan, and service-provider data.
- Coordinate maintenance schedules, access, permits, MOPs, contractors, shift teams, and operational stakeholders.
- Verify work-order closure records, including labour, materials, readings, photographs, reports, and return-to-service information.
- Produce dashboards and operational reports covering PPM, backlog, defect tracking, asset data, and SLA/KPI performance trends.
- Maintain document control, audit readiness, and consistency between CMMS records, the asset register, and site documentation.
- Support maintenance planning, backlog reviews, data cleansing, system improvements, user guidance, and continuous improvement initiatives.
Requirements
- 3+ years of experience in CMMS operations, maintenance planning, asset management, facilities coordination, or a similar role in a critical environment.
- Strong experience with work-order management, preventive maintenance scheduling, backlog tracking, and asset-data accuracy.
- Advanced capability in CMMS or CAFM systems, Microsoft Excel, reporting tools, and operational data analysis.
- Good understanding of maintenance planning, permits, MOPs, contractor coordination, and day-to-day operations in data centres or other high-availability facilities.
- Ability to maintain accurate records, support audit readiness, and manage document control across operational systems.
- Strong communication and coordination skills, with the ability to work across technical teams, vendors, and non-technical stakeholders.
- Business-level Japanese and working English preferred for coordination, reporting, and stakeholder communication.
- Experience as a CMMS planner, maintenance scheduler, or operations coordinator in a mission-critical or high-availability environment preferred.
Skills
- CMMS operations
- Maintenance planning
- Asset management
- Facilities coordination
- Work-order management
- Preventive maintenance scheduling
- Backlog tracking
- Asset data accuracy
- CMMS or CAFM systems
- Microsoft Excel
- Reporting tools
- Operational data analysis
- Maintenance planning
- Permits
- MOPs
- Contractor coordination
- Document control
- Audit readiness
- Communication skills
- Coordination skills
Location
- Inzai, Chiba
Experience Level
- 3+ years
About the Company
- Cushman & Wakefield