Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Critical Facility Manager role.
Rezi rewrites your resume against Cushman & Wakefield's job description. Free.
Tailor your resume to this Critical Facility Manager role.
Rezi rewrites your resume against Cushman & Wakefield's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Critical Facility Manager posting at Cushman & Wakefield — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Critical Facility Manager posting at Cushman & Wakefield — free, in seconds.
About the Role
The Critical Facility Manager is accountable for the safe, reliable, compliant, and cost-effective delivery of Facility Management services across the Data Centre Campus. This role leads campus operations, maintenance, incident management, statutory compliance, service providers, operational reporting, and resource readiness, with a strong focus on safety, asset reliability, and customer experience.
Responsibilities
- Lead safe and reliable operation of critical facility systems, ensuring campus-wide service continuity and operational readiness.
- Oversee preventive and corrective maintenance, daily rounds, defects, backlog, critical spares, and asset-management activities.
- Lead incident, change, and emergency management, including escalation, investigation, root-cause analysis, and corrective actions.
- Manage FM personnel, 24x7 coverage, competencies, succession planning, leave cover, surge capacity, and on-call arrangements.
- Govern OSE suppliers and service providers, including access, scheduling, MOP review, buddy support, and return-to-operation verification.
- Maintain compliance with Japanese statutory requirements, client policies, SHEQ standards, site procedures, and customer obligations.
- Monitor KPIs, operational risks, work orders, reporting, and performance analytics, and lead service reviews and continuous improvement initiatives.
- Support commissioning, handover, mobilisation, and future campus scaling while maintaining clear communication with clients, customers, contractors, and stakeholders.
Requirements
- 5+ years of experience managing critical facilities or data centre operations in a mission-critical environment.
- Demonstrated leadership of maintenance, incidents, contractors, compliance, and multi-disciplinary site teams.
- Strong technical understanding of electrical, mechanical, cooling, fire, controls, and other critical infrastructure systems.
- Strong capability in incident command, change control, risk management, contractor governance, and operational reporting.
- Experience managing staffing, competencies, performance, succession planning, and 24x7 resource coverage.
- Experience supporting mobilisation, transition, or phased campus growth in a critical environment is advantageous.
Skills
- Electrical systems
- Mechanical systems
- Cooling systems
- Fire systems
- Controls systems
- Incident command
- Change control
- Risk management
- Contractor governance
- Operational reporting
- Staffing management
- Competency management
- Performance management
- Succession planning
- 24x7 resource coverage
- Japanese language (business level)
- English language (business level)
Location
- Inzai, Chiba
Work Type
- Full-time
Experience Level
- 5+ years
Education Level
- Relevant engineering, facilities management, or technical degree or diploma
About the Company
- Cushman & Wakefield