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About the Role

The Consultant will play a key role in supporting the UK Inbound team across a diverse client base, combining high-quality immigration casework with strong operational and relationship support. This client-facing, fast-paced role offers a unique opportunity to gain experience across multiple industry sectors and complex immigration program structures.

Responsibilities

Manage end-to-end casework on straightforward UK immigration matters, primarily sponsored worker applications and dependent visas.
Support Associates and Managers with complex and high-volume cases across multiple sectors.
Prepare application documentation under routes such as Skilled Worker, Global Business Mobility, Settlement, Appendix FM, and Private Client categories.
Review supporting documentation, conduct quality checks, and ensure compliance with internal and client-specific protocols.
Maintain accurate and timely updates in the case management system.
Draft responses to client queries under supervision.
Support delivery of client-facing materials such as immigration guides, newsletters, and FAQs.
Collaborate with client relationship leads to enhance process efficiency and service delivery consistency.
Provide support across client workstreams, including campus and early careers programmes.
Assist with preparation of client reporting dashboards and monthly/quarterly updates.
Coordinate data integrity reviews and support the collation of metrics for service-level monitoring.
Participate in internal and client-facing project work, including technology and process improvement initiatives.
Support the preparation and delivery of client presentations, best practice sessions, and training.
Contribute to project initiatives, thought leadership materials, and Responsible Business Practices activities.

Requirements

Experience within immigration or a client-facing professional role
A desire to develop your career within a corporate environment
Displays professionalism, quality service and a “can do” attitude
Able to learn procedural and processing requirements for various visa types
Builds knowledge of Firm and client processes
Demonstrates attention to detail and achieves high level of productivity
Multitasks in a fast-paced environment with competing demands
Meets assigned deadlines and communicates case progress/status/issues to supervisors
Demonstrates flexibility and initiative regarding assignments for self and team
Contributes to positive work environment
Develops strong working relationships with team members
Learns from both positive and negative experiences and adapts accordingly

Skills

UK immigration casework
Corporate immigration
Private client immigration
Data tools
Technology and process improvement initiatives
Training
Mentoring
Social impact projects

Location

London

Work Type

Full time
Permanent
Hybrid

Experience Level

Consultant

Salary/Compensations

Competitive Salary: We offer salaries that reflect your skills and experience

Benefits

Comprehensive employee assistance programme
Gym discounts
Medical insurance
Headspace membership
Wellbeing platforms
Discount platforms
Cycle to work scheme
Electric car lease scheme
Season ticket loans
Family support resources
Life assurance
Group income protection
Workplace pension scheme including a 5% employer contribution
25 days annual leave
Bank holidays
3 personal leave days
Enhanced family leave policies
Volunteering days
Birthday leave
Access to our e-learning platform
Mentoring schemes
Training bursaries (where applicable)

About the Company

At Fragomen, we are more than a global immigration services provider – we are pioneers shaping the future of mobility.
With a passion for navigating the complexities of immigration, we help individuals and businesses transcend borders, unlocking opportunities around the world.
As a forward-thinking, global business, we combine deep expertise with innovative technology to craft solutions that not only simplify the immigration process but also drive strategic success for our clients.
Whether it is assisting multinational companies or helping people start new chapters in their lives, we are driven by the belief that global movement is the key to unlocking a world of possibilities.
We are proud of our team spirit, and we like to reflect this in the way that we work and everything we do.
Our Responsible Business Practices ("RBP") prioritize Fragomen's social responsibility through a cohesive strategy covering five key focus areas: Corporate Social Responsibility, Culture and Inclusion, Sustainability, Well-Being and Pro Bono.
Our RBP initiatives offer great opportunities for everyone at Fragomen to feel included, get involved and shape thoughtful initiatives and activities.
For more information, please visit our website – https://www.fragomen.com/about/responsible-business-practices.html.

Equal Opportunity

Fragomen is committed to promoting equal opportunities for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.