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About the Role
Provide on-site support for the maintenance, repair, and management of medical devices, ensuring equipment reliability, compliance with safety and regulatory standards, and high customer satisfaction.
Responsibilities
- Perform preventive and corrective maintenance on medical equipment according to manufacturer guidelines.
- Support contractual KPIs by collaborating with team leaders and account managers.
- Maintain accurate service records and complete administrative tasks using CMMS.
- Communicate effectively with hospital staff and stakeholders for issue resolution.
- Assist the engineering team in achieving service goals.
- Maintain safe working practices and comply with Health & Safety regulations.
- Manage spare parts inventory and ensure tools/test equipment are maintained.
- Travel to other healthcare sites as needed.
- Participate in meetings with OEM service staff and contribute to continuous improvement.
- Adhere to quality management systems, policies, and regulations.
Requirements
- Minimum 3 years of experience in a biomedical engineering or similar technical role.
- Familiarity with national regulatory standards for medical devices.
- Experience working in clinical environments, ideally with direct patient or staff interaction.
- Exposure to a broad range of medical devices and technologies.
Skills
- Strong customer relationship and communication skills (written and verbal).
- Good working knowledge of IT systems, including Microsoft Office and asset management tools.
- High level of integrity, discretion, and professionalism.
- Ability to work independently and as part of a team.
Experience Level
- Minimum 3 years of experience
Education Level
- Degree in Biomedical Engineering, Electronics Engineering, or a related discipline.