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About the Role
Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. We are seeking a Senior Account Manager to join our Sales team, reporting directly to the Assistant Director of Sales UK.
Responsibilities
- Consistently exceed revenue targets through strategic sales and account management efforts.
- Cultivate relationships in managed accounts to elevate them to Regional/Enterprise level or identify opportunities for MSAs.
- Drive new revenue growth by capitalizing on opportunities in the experiential events market.
- Serve as a go-to expert on Convene product offerings, including meetings and technology solutions.
- Maintain an engaging sales presence, both in person and virtually.
- Demonstrate thorough knowledge of competitors, articulating the Convene story and differentiation.
- Grow demand through strategic account development, expanding your network of contacts, and building long-term relationships.
- Maintain up-to-date knowledge of Convene products and locations.
- Understand the local, regional, and global business plan to ensure personal targets align with overall sales objectives.
- Share market intelligence and industry trends with the Senior Leadership team.
- Conduct and coordinate site inspections, virtual tours, client meetings, and quarterly business reviews for key accounts.
- Discover and build relationships with new decision-makers, while nurturing current and prospective clients and referral partners.
- Respond rapidly to client inquiries and maintain up-to-date account details for key accounts.
- Negotiate and close agreements, adhering to internal pricing guidelines.
- Stay informed of competitive landscape and maintain relationships with industry counterparts.
- Attend trade shows, networking sessions, and events to prospect for new business.
- Exceed budgeted financial goals for both quarterly and annual targets.
- Cultivate relationships with allocated key accounts through consultative sales efforts.
- Own and manage a portfolio of accounts based on location, volume, and spend.
- Target and secure new business to increase market share across the global portfolio.
- Secure repeat business from allocated accounts, ensuring long-term client satisfaction and retention.
Requirements
- 5+ years of experience in a commercial role within the UK meetings and events industry
- Proven track record in selling to London’s corporate and agency markets
- Knowledge of experiential events across business and consumer markets
- Exceptional networking abilities and relationship-building sales skills
- Capable of working independently while thriving in a team-oriented environment
Location
- UK
Work Type
- Full-time
Experience Level
- Senior
Benefits
- Private medical insurance
- Subsidised eye care
- Subsidised fitness membership
- Employee Assistance Program: well-being support and personal advice programme
- 25 days annual leave plus bank holidays
- Company sick pay
- Bonus scheme
- Interest-free loan for rail season tickets & further education
- Subsidised bicycle purchase through Cycle to Work scheme
- Continuous professional and personal development support
- Employee recognition and reward programs
- Opportunities to volunteer, donate, and participate in community give-back initiatives
About the Company
- Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together.
- The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond.
- We love bringing people together in person, and that passion for great experiences extends to our employees as well.
- If you're interested in creating inspiring moments of connection, consider joining our team.