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About the Role
As an Account Manager at The Goat Agency, a WPP Media brand, you will be the primary client contact, managing campaigns to deliver measurable impact through social and creator-led content. You will oversee multiple projects, collaborate with internal teams, and provide strategic recommendations to enhance campaign performance, requiring strong organizational skills and a passion for influencer marketing.
Responsibilities
- Build trusted relationships with clients, acting as their main point of contact.
- Translate client objectives into actionable briefs and ensure campaign requirements are met.
- Oversee multiple campaigns simultaneously, collaborating with internal teams to ensure smooth delivery.
- Provide regular updates and detailed reporting to clients, offering insights and recommendations.
- Proactively identify opportunities for additional client activity and upselling.
- Present confidently in pitches, kick-off meetings, and post-campaign reviews.
Requirements
- Experience working for a brand or in a client servicing role at an agency, dealing with high profile and demanding clients.
- Experience pitching and selling ideas to clients, and ability to present confidently to stakeholders at all levels.
- Passion for influencer marketing, an understanding of social campaigns and evolving knowledge of industry developments.
- Exceptional organisation and ability to independently manage multiple campaigns to an extremely high standard, in a fast-paced environment, while always maintaining an eye for detail.
- Ability to stay calm under pressure and deal with problems in a logical and efficient way.
- Excellent communication skills and the ability to tailor communication and build relationships with stakeholders at all levels, both internally and externally.
- Demonstrable experience delegating and prioritising an ever-changing workload.
- Right to work in the UK.
Skills
- Influencer marketing
- Social campaigns
- Client servicing
- Communication
- Organisation
- Delegation
- Prioritisation
- Presentation
Location
- UK
Work Type
- Hybrid
Experience Level
- Client servicing experience
- Agency experience
- Brand experience
Benefits
- Competitive medical insurance
- Group retirement plans
- Vision insurance
- Dental insurance
- Significant paid time off
- Preferential partner discounts
- Employee mental health awareness days
About the Company
- WPP is the trusted growth partner for the world’s leading brands, helping clients navigate change, capture opportunity, and deliver transformational growth.
- WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale.
- The Goat Agency is a leading brand within WPP Media, recognised as a global leader in social and creator-led content campaigns.
Equal Opportunity
- WPP Media is an equal opportunity employer and considers applicants for all positions without regard to characteristics.
- We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress.