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About the Role
Our mission at Novotel London Waterloo is to create memorable moments for our guests by connecting hearts from arrival to farewell. We offer a place where you can “Be All You Are” as part of a diverse team that delivers memorable hospitality and strives to exceed guests' expectations.
Responsibilities
- Deliver consistent and memorable service to all our guests.
- Connect and work together with your team to ensure every guest leaves with a wish to return.
Requirements
- Fluent in English
- Previous customer service experience preferred
Skills
- Sparkling, upbeat personality able to quickly build rapport in a fast-paced environment.
Location
- London, UK
Work Type
- Full-Time
- Permanent
Salary/Compensations
- up to GBP 14.80 - hourly
Benefits
- Free night stays in our UK hotels
- 50% discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- Comprehensive training programme
- One-night stay to experience the guest perspective
About the Company
- Accor is a pioneer in the art of responsible hospitality, gathering more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.
- Novotel London Waterloo offers 178 rooms, meeting rooms, bar, restaurant and fitness & sauna.
- Accor is a worldwide hospitality leader.
Equal Opportunity
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.