FIX TERM CONTRACT 8 MONTHS - SENIOR CLIENT ADVISOR - DEPARTMENT STORE - LONDON
JACQUEMUS · GB
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About the Role
As a Senior Client Advisor, you will be an ambassador of the House, offering each client a unique experience in line with the brand's values. You will discover clients' personalities and desires while introducing them to the brand's DNA and product range.
Responsibilities
- Contribute to the development of sales revenue and achieving store sales targets.
- Welcome and advise clients to provide an exceptional experience.
- Share product expertise with clients.
- Show initiative and boldness in suggesting complementary products.
- Contribute to client recruitment and loyalty by building privileged and lasting relationships.
- Ensure the proper maintenance of the store.
- Collaborate with the team to ensure smooth store operations, including visual merchandising, restocking, transfers, customer service, and stock management.
- Master and adhere to internal procedures and guidelines.
- Support the digital evolution of the House.
- Embrace the Jacquemus spirit with creativity and a sense of excellence.
Requirements
- High sensitivity to product and fashion.
- At least 5 years of professional experience in sales within the fashion or luxury sector.
- Ideally, experience selling luxury handbags.
- Ability to understand and exceed client needs to offer the best client experience.
- Ability to transition pre-existing client follow-up and absorb existing boutique clients.
- Taste for challenges and a desire to collectively achieve set objectives.
- Initiative, a sense of service, natural curiosity, open-mindedness, optimism, and empathy are essential.
- Fluent in English.
- Another language is a plus.
Skills
- Sales
- Clienteling
- Product Expertise
- Customer Service
- Visual Merchandising
- Stock Management
- Communication
Location
- Paris, France
Work Type
- Full-time
Experience Level
- Senior
- 5+ years
About the Company
- Jacquemus was founded by Simon Porte Jacquemus in 2009 in Paris, France.
- The brand draws inspiration from a passion for culture, dedicated to the designer’s late mother.
- Jacquemus collections reference the French way of life and universal gestures of beauty, with influences from fine art, decorative arts, cinema, painting, and sculpture.
- The brand has staged runway productions in unique and unexpected locations.
- Based in the 8th arrondissement of Paris, Jacquemus is an independent fashion house with over 300 employees.
- Renowned for its fast-growing digital presence and worldwide business spread.
- Opened its first permanent flagship store at 58 Avenue Montaigne in Paris in 2022.
- International boutiques have opened in New York, London, Los Angeles, and Dubai.