Head of Mission and Delivery at STARK | BE, DE | Rezi

Head of Mission and Delivery at STARK

Head of Mission and Delivery

STARK · BE, DE

3 days ago

Head of Mission and Delivery

STARK · BE, DE

4 days ago
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About the Role

As the Head of Mission Delivery and Operations, you will be the bridge between Stark’s cutting-edge code and our customers' highest-stakes challenges. Your mandate is to architect, build, and lead the unified engine that drives technical project management, mission enablement, and customer solutions engineering. You will own the entire delivery lifecycle, ensuring that our software fundamentally transforms customer operations. This involves creating frameworks, hiring talent, and designing technical processes that turn complex, bespoke integrations into a scalable, repeatable science. You are a systems-thinker who finds beauty in operational efficiency and possesses the grit to scale a department from the ground up in a fast-paced, high-growth environment where "good enough" is never the standard.

Responsibilities

  • Architect the Delivery Engine: Design the end-to-end "Stark Way" for technical deployments, turning bespoke customer requirements into a scalable, modular delivery science that avoids the "custom-code trap."
  • Establish "boots-on-the-ground" feedback loops with end-users to bridge the gap between technical specs and frontline realities, ensuring software iterations are battle-hardened.
  • Establish and lead a "Rapid Response" capability to execute high-velocity R&D prototypes and urgent, off-cycle system deployments.
  • Build the pipeline that synthesizes complex field intelligence into actionable engineering priorities, ensuring "impact" is measured by mission success and user adoption.
  • Shape Cross-functional Synthesis: Prepare high-velocity decision briefs and risk assessments for the executive team, providing the technical and operational clarity needed to make high-stakes calls with confidence.
  • Serve as the primary filter for technical leadership, managing external demands and representing the program’s interests in high-level steering committees and partner meetings.
  • Take full ownership of complex, company-wide initiatives that don't fit into a single bucket—such as cross-departmental product launches or emergency strategic shifts—and drive them to completion.
  • Cultivate deep-rooted trust with key military partners and program offices, embedding Stark’s solutions into their long-term operational and budgetary frameworks.
  • Ensure operational Excellence & Real-Time visibility: Continually refine the internal operating processes of the mission delivery team, ensuring the organization can double in size and complexity without doubling in bureaucracy.
  • Own the architectural design of your department's growth, personally identifying and landing "force-multiplier" talent to scale the mission delivery and solutions engineering teams.
  • Implement robust, lightweight reporting frameworks and real-time dashboards that provide absolute visibility into project health, team performance, and customer satisfaction.
  • Drive the operational strategy for deploying STARK software solutions from a comprehensive product portfolio.

Requirements

  • 10+ years of experience in technical leadership, with a proven history of scaling delivery or operations teams in high-growth SaaS, GovTech, or deep-tech environments.
  • You’ve seen what "good" looks like at scale. You know how to build repeatable processes that don’t stifle innovation but rather provide the guardrails for speed.
  • A background in military service and especially in the Cyber / IT domain is a strong plus.
  • Exposure to defense, robotics, or embedded systems is helpful, but proven organizational mastery and execution discipline are paramount.
  • Comfortable with ambiguity, thrive under pressure, and possess the "founder's grit" needed to build a department from a blank sheet of paper.
  • Understand organizational mechanics—how teams interconnect and how decisions create ripples across the business.
  • Obsessed with customer outcomes. You don’t consider a project finished until the customer has achieved their mission objective.
  • An uncanny ability to spot problems, dependencies, and organizational tensions well before others notice them.
  • Effortlessly distill complex technical and strategic contexts into simple, compelling written and spoken communication.
  • Build trust rapidly, operating with the highest levels of discretion, integrity, and a low-ego attitude.
  • Move with urgency, take full ownership, and relentlessly follow through until the result is delivered.
  • Possess the drive and capability to simply get things done.
  • Proficient with modern tools like Jira, Confluence, and advanced planning/reporting platforms.
  • Highly proactive, exceptionally structured, and fully capable of independently driving complex projects to the finish line.
  • Able to partner closely with engineers, understanding their needs and matching it with needs of our military customers.
  • A mature understanding of handling classified information and supporting B2G (Business-to-Government) customers.
  • Candidates must be eligible to obtain and maintain the appropriate security clearance required for this position.

Skills

  • Technical Leadership
  • Scaling Delivery Teams
  • Scaling Operations Teams
  • SaaS
  • GovTech
  • Deep-Tech
  • Repeatable Processes
  • Innovation Guardrails
  • Military Service
  • Cyber / IT
  • Defense
  • Robotics
  • Embedded Systems
  • Organizational Mastery
  • Execution Discipline
  • Ambiguity Tolerance
  • Pressure Management
  • Founder's Grit
  • Systems Thinking
  • Mission-First Mindset
  • Customer Outcomes
  • Risk Management
  • Communication
  • Trust Building
  • Discretion
  • Integrity
  • Low-Ego Attitude
  • Urgency
  • Ownership
  • Follow-Through
  • Execution
  • Jira
  • Confluence
  • Advanced Planning Platforms
  • Advanced Reporting Platforms
  • Proactiveness
  • Structured Approach
  • Independent Project Driving
  • Engineering Partnership
  • Customer Needs Alignment
  • Classified Information Handling
  • B2G Customer Support

Location

  • Berlin
  • Munich

Work Type

  • Full-time

Experience Level

  • 10+ years of experience in technical leadership

Benefits

  • Direct Impact: Work alongside senior engineering leaders who are shaping the future of cutting-edge autonomous defense systems.
  • Trust and Responsibility: A high-trust environment offering significant responsibility and influence from Day One.
  • Mission Critical: Your work directly contributes to urgent defense capabilities for NATO-aligned nations.
  • Organizational Influence: A unique opportunity to define the organizational and operational backbone of a critical software platform.
  • Accelerated Learning: Experience a steep learning curve and unparalleled professional growth.

About the Company

  • At Stark, we forge the future of European and national security through cutting-edge, AI-driven technology and unmatched engineering precision.
  • As a premier defence technology company, our mission is clear: to equip NATO Allies and their partners with next-generation autonomous defence platforms and advanced AI-driven software built to perform in the world’s most demanding environments.
  • We believe that true security stems from relentless innovation. By combining elite engineering talent with agile technology and an AI-native operational culture, Stark turns complex defence challenges into field-tested, multi-domain solutions.
  • The software and systems you work on directly protect personnel and defend European and national sovereignty.
  • You will work alongside industry-leading minds on autonomous systems, advanced propulsion, and secure cyber platforms.
  • We foster a fast-paced, collaborative environment where bold ideas are supported by serious R&D backing.
  • Minerva is STARK's command and control software — the brain that connects operators to autonomous systems across multiple domains in real time.
  • The Minerva team is a small, senior software group based in Berlin and Munich, working directly with our systems and hardware teams to build mission-critical C2 capabilities deployed in active operational environments.
  • We move fast, ship real software, and operate under constraints most engineers never encounter — low-bandwidth networks, air-gapped devices, high-stakes decision loops.
  • There is no room for abstraction for its own sake. Everything we build ends up in the hands of real operators in the field.

Equal Opportunity

  • We are an equal-opportunity employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, or any other characteristic protected by applicable law.