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About the Role
The primary objective of this role is to maximize the principal’s productivity by expertly managing their inbox, executing flawless travel arrangements, and proactively anticipating potential issues before they arise. This is a proactive position requiring a high-velocity operator who manages up and operates independently, rather than waiting for instructions.
Responsibilities
- Process, categorize, and draft responses to a high volume of emails daily.
- Distinguish between "urgent," "important," and "delegate/delete" without constant guidance.
- Achieve inbox zero (or properly triaged/snoozed) by end of day daily.
- Expertise in booking multi-leg, international travel (flights, ground transport, accommodations).
- Ability to monitor active travel and instantly pivot bookings during delays or cancellations.
- Always have a "Plan B" itinerary mapped out for high-stakes trips.
- Adhere to strict communication Service Level Agreements (SLAs) during working hours (e.g., acknowledge messages within 15–30 minutes).
- Preference for rapid, concise updates (e.g., "Handled," "Booked," "Need approval on X") over lengthy explanations.
- Routinely audit the calendar 2–4 weeks in advance to spot conflicts, missing prep materials, or impossible transit times.
- Order replacements, book reservations, or draft agendas before being asked.
Requirements
- Candidates must either be eligible to go through the H1B lottery with company sponsorship, or already hold an H1B visa that can be transferred.
Skills
- High-Velocity Inbox Triage
- Complex Travel & Logistics
- Speed of Execution & Responsiveness
- Proactive Anticipation
Location
- Singapore
- San Francisco
Work Type
- Remote
- Hybrid