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About the Role
The role will be responsible for supplying tenders/quotations in accordance with high standards of quality and delivery excellence, as well as delivering said projects. The successful candidate will be required to exceed customer service expectations and maximise opportunities with existing customers through efficient and timely delivery of minor works quotes.
Responsibilities
- Maximising sales opportunities and conversion ratios with existing customers through efficient and timely delivery of quotes.
- Maintaining end to end process, including initial client contact, quote initiation, tender submissions and follow-up contact to close out.
- Being able to read and interpret tender drawings and consultant/architect specifications.
- Establishing relationships and obtaining quotations on an as needed basis from subcontractors to provide required services.
- Preparing and distributing quotation letters to customers, following up to confirm delivery and receipt.
- Project handover to the project management team.
Requirements
- Fire background will be an advantage.
- Strong background in customer service.
- Excellent communication skills, both verbal and written.
- Ability to multitask and prioritise.
- Strong computing skills, including MS word, Excel and Outlook.
- CRM experience.
- A sound knowledge of the applicable Australian Standards relevant to Fixed Systems fire protection equipment (AS1670.1 AS2118 preferred).
- Australian or New Zealand Citizenship or Permanent Resident (PR).
- Current Australian Drivers Licence.
Skills
- Customer service
- Communication skills
- Multitasking
- Prioritisation
- MS Word
- MS Excel
- MS Outlook
- CRM
- Australian Standards for Fixed Systems fire protection equipment
Location
- Sydney
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- Excellent remuneration package
Benefits
- Company vehicle
- Mobile
- Laptop
- Generous incentive structure
- Planning and support for progression towards any role within Chubb
- Job stability
- Great team and branch culture
- Access to Chubb Hub - an employee discount platform
About the Company
- A leading provider of fire safety and security solutions.
- Driven by a powerful purpose - to make the world a safer place.
- An industry leader and part of the API Fire and Security group of companies.
- Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe.
- Provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems.
- Offer a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies.
- Believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday.
- Proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.
Equal Opportunity
- We believe in diversity and inclusion and welcome applicants from different backgrounds. This includes First Nations people, people with disability, LGBTIQA+ and all cultural and language backgrounds.