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About the Role

Microsoft is committed to developing and deploying AI technologies responsibly, upholding AI principles and earning public trust. The Office of Responsible AI, within CELA, leads this effort by establishing internal policies, enabling Responsible AI Champs, and reviewing AI projects. The Sensitive Uses and Emerging Technologies team provides guidance on cutting-edge AI products and initiatives, partnering with engineering, research, and sales teams. As a Principal Technical Program Manager, Responsible AI, you will consult on high-impact AI use cases, assess risks, define requirements, manage sensitive use case programs, support incident response, and socialize policies to ensure safe and responsible AI development and deployment.

Responsibilities

Evaluate and develop internal guidance and programs for Microsoft’s highest-impact AI models, products, and use cases, including generative AI and frontier models.
Assess AI system architectures and provide actionable risk mitigation guidance.
Develop scalable policies to address the risks and impacts of AI systems in various social contexts.
Partner with engineering teams to evaluate upcoming product releases for responsible AI risks and mitigation effectiveness.
Develop a deep understanding of AI technology and responsible AI engineering to inform AI policy.
Manage and drive progress to uphold responsible AI requirements across engineering, sales, and research teams.
Manage governance programs and processes for AI systems to ensure performance requirements and standards are met.
Build relationships to drive orchestration and integration for responsible AI development and implementation across multiple feature areas and complex projects.
Embody Microsoft’s culture, core values, ethical standards, integrity, and commitment to diversity and inclusion.

Requirements

Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, applied science, technology policy, research, governance, product development; or related area OR equivalent experience.
3+ years experience managing cross-functional and/or cross-team projects.
3+ years work experience on issues pertaining to artificial intelligence, machine learning, or responsible AI.
Experience with generative AI is a plus but not required.
Specific technical experience in fields of responsible AI, AI ethics, AI safety, digital safety, or security is a plus but not required.
Ability to navigate ambiguity and adapt to rapidly changing environments.
Experience working in or with a large, matrixed organization.
Proven record of being an effective team player dedicated to collective successes.
Ability to promote cooperation and solve problems in a timely, creative, and professional manner.
Proficiency at working closely and collaboratively with multiple departments and executives, and in cross-functional teams.
Proven track record of engaging and influencing a variety of stakeholders.
Ability to collect and reason through multi-stakeholder perspectives.
Highly developed written and verbal communication skills.
Ability to proactively advance company positions through high-impact engagement.
Experience in strategic program management, execution, operations, and evaluation.
Demonstrated ability to manage multiple priorities, projects, and deadlines simultaneously.
Ability to quickly spot technical and process blockers and develop strategies to overcome them.
Proven record of experimentation and openness to feedback, learning from both successes and failures.

Skills

Artificial intelligence
Machine learning
Responsible AI
AI/ML engineering
AI-related technical program management
AI product development
Data science with AI/ML components
Inclusive design
Ethics
Safety
Fairness
Explainability
Accessibility
Privacy
Security
AI governance
AI policy
Generative AI
Strategic program management
Execution
Operations
Evaluation
Cross-functional project management

Location

U.S.
San Francisco Bay area
New York City metropolitan area

Work Type

Full-time

Experience Level

Principal
IC5

Education Level

Bachelor's Degree

Salary/Compensations

USD $142,800 - $274,800 per year (U.S.)
USD $188,000 - $304,200 per year (San Francisco Bay area and New York City metropolitan area)

Benefits

Certain roles may be eligible for benefits and other compensation.

About the Company

Microsoft is committed to empowering every person and every organization on the planet to achieve more.
Employees come together with a growth mindset, innovate to empower others, and collaborate to realize shared goals.
We build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive.

Equal Opportunity

Microsoft is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.