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About the Role
Within RBC Investor Services, the Market Services unit is responsible for driving revenue and NIAT through winning client activities in the markets space including Securities Lending. The incumbent will act as a key subject matter expert within Reporting & Control team, providing advanced analytical and operational support to ensure data integrity, efficiency, and regulatory compliance. The role plays a critical part in maintaining strong operational risk controls, driving process improvements and supporting business initiatives that enhance client service and operational excellence.
Responsibilities
- Serve as a subject matter expert (SME) for client set up and maintenance processes, ensuring profiles are accurate, compliant and aligned with internal policies, contractual and regulatory standards.
- Perform complex data analysis and reconciliation to validate client data to ensure ongoing accuracy and reporting deliverables.
- Provide expertise and guidance in support of business and regulatory initiatives coordinating with internal partners to investigate issues and develop sustainable solutions.
- Lead or support process improvement initiatives, identifying opportunities to enhance efficiency, strengthen controls, and automate manual workflows.
- Develop and maintain comprehensive operating procedures and documentation, ensuring consistency transparency and compliance across all reporting and control activities.
- Collaborate with Technology and Client Solution teams to define business requirements, conduct user testing, and ensure successful implementation of system enhancements.
- Contribute to governance and control frameworks, proactively identifying risks, escalating issues, and supporting audit and compliance reviews.
- Act as a resource and mentor to team members sharing expertise, promoting best practices and fostering a collaborative team environment.
- Support projects, data analysis and other initiatives that advance the objectives of Reporting and Control function and business.
Requirements
- Advanced Problem Solving capabilities & high attention to detail
- Transformation and Change
- Operational Risk
- 3 + years Securities Lending/Finance Experience
- Demonstrated Experience in an Operational environment
- Advanced MS Excel skills, including macros, pivot tables,vlook up
Skills
- Active Learning
- Adaptability
- Customer Service
- Decision Making
- Interpersonal Relationship Management
- Operational Delivery
- Process Improvements
- Time Management
Location
- RBC CENTRE, 155 WELLINGTON ST W:TORONTO
- Toronto
- Canada
Work Type
- Full time
Education Level
- University or post graduate degree
Salary/Compensations
- $67,000.00 - $110,000.00
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- competitive compensation
- commissions
- stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Flexible work/life balance options.
- Opportunities to do challenging work.
- Opportunities to take on progressively greater accountabilities.
- Access to a variety of job opportunities across business.
About the Company
- At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC.
- We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
- Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
- RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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- Expand your limits and create a new future together at RBC.
- Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.