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About the Role

OpenAI is seeking a Content & Solutions Marketing Lead to shape how the company communicates the value of its advertising solutions to enterprise advertisers and agencies. This role involves building narratives, content, customer proof, sales tools, and educational programs to help marketers understand opportunities, make informed decisions, and achieve results. Reporting to the Head of Global Large Advertiser Marketing, the lead will oversee enterprise advertising positioning, messaging, thought leadership, solutions storytelling, sales enablement, and customer education, translating product capabilities and customer insights into compelling materials for marketing leaders and decision-makers.

Responsibilities

Develop the enterprise advertising narrative, owning audience-specific positioning and messaging for enterprise advertisers and agencies.
Define the content strategy, establishing editorial priorities, formats, and distribution plans.
Build solutions narratives, translating advertising capabilities into customer use cases, business benefits, and guidance.
Create compelling thought leadership content, including perspectives, executive presentations, and research-based materials.
Build customer proof by partnering with teams to develop case studies, testimonials, and evidence.
Equip Sales with marketing content for advertiser and agency conversations, including pitch narratives, presentations, and solution briefs.
Develop scaled customer education content and programs, such as webinars, videos, and guides.
Establish a scalable content operation with processes for briefing, creation, review, localization, distribution, and maintenance.
Measure and improve content impact by evaluating engagement, usage, learning, and contribution to outcomes.

Requirements

10+ years of experience in content marketing, solutions marketing, product marketing, ad sales marketing, or related roles.
Track record of developing positioning, messaging, and content for enterprise buyers and complex commercial decisions.
Strong understanding of digital advertising, advertiser objectives, agency workflows, and how marketers evaluate media investments.
Exceptional writing, editing, and presentation skills, with the ability to translate complex products and data into clear, credible customer stories.
Experience developing sales narratives and enablement materials in close partnership with enterprise sales teams.
Experience turning customer insights and performance evidence into persuasive case studies, solutions content, or educational resources.
Demonstrated ability to build repeatable content processes and maintain quality across multiple formats and channels.
Strong cross-functional leadership and the ability to align stakeholders around a shared narrative.
Ability to operate in ambiguity, exercise sound judgment, and balance strategic leadership with hands-on content development.

Skills

Content marketing
Solutions marketing
Product marketing
Ad sales marketing
Positioning
Messaging
Content strategy
Thought leadership
Sales enablement
Customer education
Content operations
Cross-functional leadership
Digital advertising
Writing
Editing
Presentation skills
Storytelling

Location

Remote

Work Type

Full-time

Experience Level

10+ years

About the Company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.
We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products.
AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared.
Join us in shaping the future of technology.

Equal Opportunity

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.