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About the Role
Too Good To Go is seeking a Strategic Key Account Manager to join their Sydney office. This role is pivotal in growing and retaining the company's largest accounts through strategic planning and execution, contributing to the fight against food waste in Australia.
Responsibilities
- Develop strategies and solution-sell products or features to grow accounts.
- Increase store coverage and ensure maximum surplus is supplied on the marketplace.
- Manage a portfolio of enterprise-sized accounts, ensuring strong relationships and meeting business KPIs.
- Provide support across corporate headquarters, regional management, area management, and stores.
- Maintain and build close, sustainable relationships with partners.
- Serve as the primary point of contact for partners, coordinating internally with other departments.
- Take responsibility for the success of projects, marketing campaigns, events, press releases, and reporting for the account portfolio.
- Independently research new opportunities, understand partner businesses, map stakeholders, and identify decision-making processes.
- Present the Too Good To Go concept at trade fairs, franchisee events, and meetings.
- Develop and implement tailored growth strategies aligned with partner needs and internal KPIs.
- Create and analyze relevant reports for internal and external purposes to ensure transparent performance and enable data-based decisions.
Requirements
- Strong Account Management experience with the ability to build rapport, establish trust, and deepen relationships.
- Proven track record of delivering business growth with existing accounts.
- Solution selling approach.
- Solid commercial experience, ideally in the food retail or marketplace sector.
- Master communicator with strong listening and engagement skills.
- Data Analysis and Excel/Sheets skills for performance reports and projections.
- Ability to create and deliver impactful presentations using data-driven insights.
- Passion for the mission of fighting food waste and raising awareness of sustainability.
- Strong organizational skills and ability to work independently and efficiently.
- Negotiation skills with the ability to influence decisions.
- Solution-oriented mindset.
- Absolute team player who enjoys working in a cross-functional team.
Skills
- Account Management
- Strategic Planning
- Solution Selling
- Partnership Development
- Communication
- Data Analysis
- Excel/Sheets
- Presentation Skills
- Negotiation
- Organizational Skills
Location
- Sydney
Work Type
- Hybrid
- Field
- Office
- Work from home flexibility
Experience Level
- Enterprise Account Management experience
- Experience in the retail and/or fast casual sector
- Experience in the grocery sector
- Experience handling large enterprise accounts
- Commercial experience
Benefits
- 20 days of annual leave plus additional 5 days p.a. after 6 months of employment
- 12 weeks full paid Parental leave regardless of government support (after 6 months of employment)
- Up to 4 paid volunteering days
- Learning, career development and performance recognition programs
- Access to Employee Assistance Program & regular care conversations
About the Company
- Too Good To Go is the world's largest food waste-fighting app, connecting stores with unsold food to consumers.
- The company's mission is to inspire and empower everyone to fight food waste.
- More than 1/3 of food produced globally is wasted, contributing to 10% of greenhouse gas emissions.
- Too Good To Go has over 120 million users in 20 countries, saving over 600 million meals.
- The company is culture-focused and has received numerous awards, including recognition on Fortune's 'Change the World' list and Deloitte's 'Best Managed Companies'.
- Too Good To Go is expanding into Australia.