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About the Role
Shape the future of Challenger’s retirement income solutions by leading strategy, development, and commercial performance. This role involves identifying customer needs, designing innovative solutions, and optimizing product lifecycles. You will also lead the marketing function, integrating product, brand, customer insights, and marketing to enhance propositions and engagement.
Responsibilities
- Lead Challenger’s retirement income product portfolio, setting strategy and accountability for product development, commercial performance, and evolution.
- Own the end-to-end product lifecycle, translating insights into propositions, leading product design and pricing, and overseeing launch and optimization.
- Identify opportunities to evolve and innovate retirement solutions, including guaranteed lifetime income and broader propositions.
- Drive revenue, FUM, profitability, and growth through business and investment cases, balancing customer outcomes, risk, and regulatory requirements.
- Lead marketing strategy across brand, customer acquisition, engagement, and retention, using insights to align with product and growth priorities.
- Partner with Distribution and engage with advisers, superannuation funds, institutional partners, research houses, and other stakeholders.
- Lead and develop a high-performing team across product management, customer insights, and marketing.
Requirements
- Experienced senior leader with strong product and commercial capability.
- Understanding of how customer, distribution, and marketing drive growth.
- Significant experience leading product, proposition, or retirement solutions within financial services.
- Experience across retirement income, superannuation, wealth, life insurance, or annuities is highly relevant.
- Strong end-to-end product experience, including developing product strategy and managing propositions from need through commercialization and ongoing management.
- Strong understanding of the Australian retirement and superannuation landscape, including evolving needs of retirees, advisers, and superannuation funds.
- Commercial acumen and experience owning product performance, growth outcomes, and investment or business cases.
- Experience leading and developing teams, with the ability to unite different disciplines around clear priorities and accountabilities.
- Ability to operate at an enterprise level and influence senior internal and external stakeholder groups.
- Sound understanding of product governance and the regulatory and risk considerations associated with financial services products.
- Customer-led approach, using insights to shape products and propositions.
- Strong judgment and ability to navigate complex decisions balancing commercial, customer, regulatory, and strategic considerations.
- Experience with guaranteed lifetime income, annuities, or other retirement income solutions is valuable.
- Experience across brand, marketing, or customer engagement complements product leadership and commercial capability.
Skills
- Product Management
- Marketing Strategy
- Customer Insights
- Financial Services
- Retirement Income Solutions
- Superannuation
- Wealth Management
- Life Insurance
- Annuities
- Product Development
- Commercialization
- Product Strategy
- Business Case Development
- Team Leadership
- Stakeholder Management
- Product Governance
- Risk Management
- Brand Management
- Customer Acquisition
- Customer Engagement
- Customer Retention
Location
- Hybrid
Work Type
- Permanent
- Hybrid
Experience Level
- Senior Leader
Benefits
- Competitive discretionary bonus scheme
- 18 weeks paid parental leave for all new parents
- Challenger Day – one extra day off every year
- Additional support leave (fertility, gender affirmation)
- Extra superannuation contributions
- Employee share plan
- Employee Assistance Programme
- Subsidised on-site café
- Central location near Martin Place Metro
- Access to free onsite yoga, mindfulness and Pilates classes
- Fitness Passport
- Access to annual free flu shots and skin checks
About the Company
- Challenger Limited is an ASX-listed investment management firm managing $120 billion in assets.
- We are driven to provide financial security for a better retirement.
- We foster a work environment where diverse backgrounds, skills, and experiences contribute and succeed.
- At Challenger, we are small enough to be agile, but big enough to accelerate bold ideas.
- We support growth and development, offering flexibility and a culture that values unique contributions.
- Our employee value proposition guides us: Grow and realise your potential, supporting each other, stronger together, and making things happen.
- Our culture encourages curiosity, considered thinking, and meaningful contribution, with opportunities to build a broad and rewarding career.
- We are committed to fostering a safe, inclusive, and respectful workplace where people of all backgrounds, identities, and ways of thinking can thrive.
- We promote flexible working to support work-life balance.
Equal Opportunity
- Challenger is proud to be a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality, a Family Friendly Workplace and recognised as a Bronze Employer in the Australian Workplace Equality Index (AWEI), the national benchmark for LGBTQ+ workplace inclusion.