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About the Role
This position supports the Hilton Sydney sales team in promoting and selling the hotel’s conference, event, and rooms. Responsibilities include lead allocation, qualifying inquiries, creating customized proposals, booking input, and preparing event agreements.
Responsibilities
- Manage group, conference and event enquiries, proposals and bookings
- Convert leads into bookings and drive repeat business
- Build and maintain strong client relationships
- Maintain accurate booking, client and sales data
- Support events, promotions and revenue-driving initiatives
- Coordinate tour series, ad hoc tour groups, inbound wholesale business, and smaller function enquiries
- Respond to business lead, prepare proposals and contracts, and assist in converting business opportunities
- Support senior team members in managing small to medium-sized sales opportunities
- Gain exposure to a broad range of market segments across accommodation, groups, meetings, and events
- Assist with commercial planning, sales activities, and customer engagement initiatives
- Work with hotel inventory, booking systems, databases, and client information to support business operations
Requirements
- Tertiary qualification in Marketing, Business, Hospitality or a related field (completed or in progress)
- Positive attitude and a genuine interest in building a career in hospitality sales
- Strong attention to detail and excellent organisational skills
- A willingness to learn and work collaboratively within a high-performing team
- Excellent customer service and communication skills
- Ability to manage multiple tasks in a fast-paced environment
- Confidence working with systems, data, and administrative processes
- Previous sales or hospitality experience is beneficial but not essential
- A second language would be highly regarded
Skills
- Sales
- Hospitality
- Customer Service
- Communication
- Organisation
- Attention to Detail
- Systems and Data Management
Location
- Sydney CBD, Australia
Work Type
- Full-time
Experience Level
- Entry Level
- Junior
Education Level
- Tertiary Qualification
Benefits
- 110 exceptionally discounted travel nights per year for Team Members, their friends or family at any of Hilton's 9000+ hotels worldwide
- Discounts of up to 25-50% on products and services in participating Hilton outlets
- Access to Hilton University training with over 3000 free learning programs
- Bonus Annual Leave days after 2 years
About the Company
- Iconic 598-room Hilton Sydney is located in the heart of Sydney’s CBD.
- Hilton was voted the #1 Best Hospitality Workplace in Australia in 2026 according to Great Place To Work.
- Hilton is a global leader in hospitality, having welcomed more than 3 billion guests worldwide.
- Hilton's award-winning culture has earned repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
- Hilton is committed to providing the best stay for every guest and setting new standards for the future of travel.
Equal Opportunity
- Unwavering focus on creating an inclusive environment offers growth opportunities, is driven by purpose, and allows team members to bring their best, most authentic selves to work.