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About the Role
The Bartender is responsible for delivering exceptional guest experiences by preparing and serving beverages efficiently and professionally while maintaining the highest standards of service and cleanliness. This role supports the Food & Beverage operation through guest engagement, product knowledge, stock control, and adherence to all service, safety, and licensing requirements.
Responsibilities
- Prepare the bar area for service and ensure all equipment, supplies, and beverages are fully stocked and ready for operation.
- Welcome guests warmly, build rapport, and provide attentive service throughout their visit.
- Prepare and serve beverages accurately and efficiently in line with presentation and quality standards.
- Recommend menu items and utilize suggestive selling and upselling techniques to enhance the guest experience.
- Maintain cleanliness and hygiene standards throughout the bar, following clean-as-you-go procedures and cleaning schedules.
- Process guest payments accurately and ensure all transactions are correctly recorded through operating systems.
- Monitor beverage stock levels, support inventory counts, and ensure proper storage, labeling, dating, and stock rotation procedures.
- Resolve guest concerns professionally while complying with health, safety, licensing, and company policies and procedures.
Requirements
- Previous experience within a luxury hotel bar, high-end restaurant, five-star cocktail bar, or similar guest-focused environment preferred.
- Strong communication skills, including verbal, listening, and written communication.
- Good level of English proficiency.
- Strong guest service and relationship-building skills.
- Ability to work independently and collaboratively within a team environment.
- Proactive, reliable, and professional approach to work.
- Knowledge of beverage service standards, stock control practices, and health and safety requirements advantageous.
- Must have obtained the right to work and live in the UK.
Skills
- Beverage preparation
- Guest service
- Stock control
- Payment processing
- Communication
- Relationship-building
- Suggestive selling
- Upselling
Location
- London
Work Type
- Full-time
Experience Level
- Previous experience preferred
Benefits
- Access to special room rates, discounts on food and beverage, and experiences across Marriott's portfolio through Explore by Marriott Bonvoy™.
- Paid leave for vacations, sick time, and holidays.
- Access to wellbeing activities and resources through the global TakeCare platform.
- Additional local benefits may be available depending on the property and role.
About the Company
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.
- As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.
- Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
- JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.
- JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott.
- JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.
Equal Opportunity
- Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
- We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
- We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.