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About the Role
As a Software Engineer on our Customer Experience team, you will be responsible for solving problems faced by our customers while using our products. You will deliver end-to-end features that align with team OKRs and collaborate with other problem spaces. Regular collaboration with business stakeholders, product managers, and customer team members will be essential.
Responsibilities
- Own the technical delivery of complex, cross-stack initiatives across both frontend and backend systems, ensuring quality, timelines, and architectural consistency.
- Drive technical excellence by establishing and maintaining engineering best practices, quality standards, and architectural principles.
- Help the team shape technical vision and service architecture to align with and enable delivery of the broader product vision, making strategic decisions that balance current needs with long-term scalability.
- Champion innovation by identifying emerging technologies and opportunities that can enhance business capabilities and create competitive advantages.
- Establish metrics and processes that improve engineering efficiency, code quality, and system reliability.
Requirements
- 5+ years of professional software development experience with proven expertise in full-stack web application development.
- Customer-centric mindset with a keen eye for user experience and delivering exceptional products that meet business objectives.
- Clear technical communication skills, with the ability to simplify complex technical concepts for diverse stakeholders and cross-functional teams.
- Self-directed leadership, comfortable working autonomously while collaborating effectively across engineering and product teams.
- Proven ability to drive technical initiatives to successful completion.
- Bias for action, demonstrating urgency in decision-making with complete accountability for deliverables and outcomes.
- Commitment to continuous learning and staying current with emerging technologies and adapting to evolving business needs.
Skills
- TypeScript
- React
- Modern frontend development patterns
- State management
- Component architecture
- NestJS
- Node.js frameworks
- API design
- Database integration
- Microservices architecture
- Full-stack web services architecture
- Client-side optimization
- Server-side performance
- RESTful APIs
- Database design
- System integration patterns
- DevOps practices
- CI/CD pipelines
- Cloud deployment
- Docker
- Kubernetes
- AWS/GCP
- Automated testing frameworks
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- 5+ years of professional software development experience
Benefits
- Flexible Work Environment
About the Company
- Cover Genius is the global infrastructure for embedded protection, active in over 60 countries and all 50 US States.
- We protect the customers of the world’s largest digital companies with seamless, end-to-end experiences.
- Cover Genius has protected more than 73M customers globally across 240M policies with USD $3.2BN in gross written sales.
- We are experiencing significant growth, with 40% YoY revenue growth and a recent $100M capital raise, putting our valuation at $1.9BN.
- We are accelerating into our next phase of growth and driving an AI-first roadmap, developing hyper-personalization engines, agentic distribution, and automated claims infrastructure.
- We are building the scalable technology powering the fast-growing $70B embedded protection market.
- Our people are: Accountable, customer-obsessed, collaborative, driven.
- We create magic by turning the archaic into the extraordinary, reinventing one of the world’s oldest and most complex industries with world-class technology.
- Our operating principles guide our mission: Make today matter, Act with accountability, Grow together, Inspire each other, Champion our customers.
Equal Opportunity
- Cover Genius promotes diversity and inclusivity.
- We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.