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About the Role
Join a newly established team and help shape how Member Engagement plans, measures and improves performance. Turn data into direction – help tell the performance story of Member Engagement. Work closely with leaders across a large, complex organisation to inform planning, priorities and decisions.
Responsibilities
- Analyse financial, operational, member and commercial performance to identify trends, drivers and opportunities, and turn insights into practical recommendations.
- Support business planning, target setting, forecasting and prioritisation, including business cases, options analysis, decision papers and benefits measurement.
- Develop and improve performance reporting, scorecards and dashboards that show what’s happening and where action is needed.
- Apply business analysis and process improvement skills, from clarifying requirements through to implementation and review.
- Build trusted relationships across Member Engagement, Finance, Data, Digital and IT to improve data, measures and ways of working.
Requirements
- Extensive experience in business performance analysis, management reporting, planning or commercial analysis, ideally within a membership, professional services, education, not-for-profit or similarly complex organisation.
- Strong analytical and business analysis skills, including business cases, options analysis, requirements gathering, process mapping and continuous improvement.
- Confident working with data and reporting tools, with advanced Excel skills and experience developing reports, scorecards or dashboards; Power BI or similar tools would be an advantage.
- Strong stakeholder engagement and communication skills, with the ability to build trusted relationships, facilitate discussions and communicate complex information clearly.
- A strategic, curious and commercially minded approach, with sound judgement, adaptability and a focus on finding practical ways to improve performance and outcomes.
Skills
- Business analysis
- Process improvement
- Data analysis
- Reporting
- Excel
- Power BI
- Stakeholder engagement
- Communication
Location
- Australia
- New Zealand
Work Type
- Permanent
- Full-time
- Hybrid
Experience Level
- Experienced analyst
Benefits
- Flexible work arrangements
- Parental leave
- Carer support
- Hybrid work model
- LinkedIn Learning access
About the Company
- Chartered Accountants Australia and New Zealand (CA ANZ) represent more than 140,000 financial professionals, supporting them to make a difference in the communities in which they work and live.
- We are committed to advancing the profession through high ethical standards, delivering world class services and education, and advocating for the public good.
- Guided by our purpose and values, we aspire to be a magnet for diverse talent, equip our members for success, and lead the way in sustainability, innovation, and trust in business and finance.
Equal Opportunity
- CA ANZ welcomes applications from people of all ages, genders, cultural and linguistic backgrounds, Māori, Pasifika, Aboriginal and Torres Strait Islander peoples, people with a disability, and people who are diverse in gender and sexuality.