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About the Role
As National Business Manager, Woolworths, you will lead one of Opella's most important grocery customer partnerships, with accountability for sustainable sales and profit growth, market share and long-term customer value. You will develop and execute a compelling customer strategy and Joint Business Plan, turn shopper, category and market insights into clear commercial actions, strengthen strategic alignment with Woolworths and ensure brilliant execution across stores, online and retail media. You will also lead account forecasting and contribute to demand planning.
Responsibilities
- Own and grow the Woolworths account, delivering agreed sales, profitability, market share and strategic objectives.
- Develop, implement and maintain a robust Joint Business Plan that creates sustainable value for both Woolworths and Opella.
- Build trusted, senior-level relationships with key Woolworths stakeholders through regular engagement, business reviews and strategic planning.
- Lead account forecasting and provide accurate, timely inputs into demand planning, commercial planning and business performance reviews.
- Translate sales, shopper, category and market data into actionable recommendations that unlock category growth and improve shopper conversion.
- Develop and optimise promotional, ranging and trade investment strategies to improve return on investment and portfolio performance.
- Partner cross-functionally with Marketing, Trade Marketing, Category, Finance, Supply and eCommerce teams to execute customer plans and deliver successful product launches.
- Drive strong omnichannel execution, including in-store activation, eCommerce and retail media opportunities.
- Work collaboratively with Supply teams to support reliable availability, effective promotional stock planning and strong customer service.
- Provide clear reporting, commercial insights and recommendations to support timely business decisions.
- Champion a culture of collaboration, accountability, continuous improvement and long-term strategic partnership.
Requirements
- Demonstrated success managing a major national retail or grocery account and delivering strong commercial outcomes within FMCG, consumer health or a similar environment.
- Strong commercial and financial acumen, with the ability to interpret sales performance, forecasts, trade investment and profit drivers.
- Proven experience developing and executing Joint Business Plans and customer strategies that deliver measurable growth.
- Strong negotiation and influencing skills, with a track record of building productive relationships with senior customer and internal stakeholders.
- Highly analytical, with the ability to turn customer, shopper and market data into clear commercial actions and recommendations.
- Experience managing promotional strategy, ranging, innovation and trade investment in a complex retail environment.
- Strong forecasting and planning capability, with an understanding of demand planning and supply considerations.
- Excellent communication, planning and organisational skills, with the ability to manage multiple priorities and work effectively across functions.
- A strategic, customer-first mindset balanced with a strong focus on execution and commercial delivery.
Skills
- Negotiation
- Strategic account management
- Category management
- eCommerce
- Retail media
- Field sales
Location
- Australia
Work Type
- Full-time
Experience Level
- Senior
Education Level
- Relevant tertiary qualification in business, commerce, marketing or a related discipline.
About the Company
- Opella is the self-care challenger with the purest and third-largest portfolio in the Over The Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.
- Our mission is to bring health in people’s hands by making self-care as simple as it should be.
- At the core of this mission is our 100 loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and 4 specialized science and innovation development centers.
- Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan.
- As a globally certified B Corp company, we are active players in the journey towards healthier people and planet.