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About the Role
In this high-impact leadership role, you are the strategic architect of the relationship with Kyndryl’s most significant customers. You will build deep, trusted connections with C-suite executives, bringing the full power of Kyndryl’s global expertise to solve complex business challenges and shape the future of Kyndryl's consulting practice.
Responsibilities
- Develop and execute account strategies to grow and retain Kyndryl's most valuable accounts.
- Generate new opportunities and expand existing work into larger scopes and new capabilities.
- Maximize renewals by focusing on selling new offerings and minimizing erosion.
- Take full charge of the account P&L, ensuring customer satisfaction, integrity, and account compliance.
- Create, maintain, and develop deep connections with top-level decision-makers.
- Collaborate with sales team members to ensure a seamless management process.
- Build a strong go-to-market pipeline with partners.
- Use industry knowledge to provide innovative solutions and position Kyndryl as a leader.
- Identify and qualify new opportunities to deliver bespoke services.
- Ensure account excellence and maintain total integrity.
- Transform the future of account management through creativity and expertise.
Requirements
- Minimum of 5+ years experience running account P&L.
- Experience managing sales process end-to-end.
- Healthcare experience.
- Deep knowledge of business and technology trends and industry best practices.
- Proven experience with revenue growth, cost, profitability, trends, and risks.
- Open minded and empathetic approach in relationships with customers.
- Ability to lead with a consultative approach.
- Ability to identify and create demand across all Kyndryl capabilities.
- Ability to articulate business value to customers.
- Ability to operate in a fast-paced, flat organizational culture.
- Embrace ambiguity and drive proactive outcomes.
Skills
- Account P&L management
- End-to-end sales process management
- Healthcare industry knowledge
- Business and technology trends
- Industry best practices
- Revenue growth strategies
- Cost and profitability analysis
- Risk assessment
- Consultative selling
- Demand creation
- Business value articulation
- Relationship building
- Team collaboration
- Partner pipeline development
Location
- California (San Francisco Bay Area)
- California (All Other)
- Colorado
- Massachusetts
- New York City
- Washington
- Washington DC
Work Type
- Full-time
- Part-time
Experience Level
- 5+ years
Education Level
- Bachelor's degree or Master's degree
Salary/Compensations
- $161,520 to $290,760 (U.S.)
- $193,920 to $348,840 (California - San Francisco Bay Area)
- $177,720 to $319,800 (California - All Other)
- $161,520 to $290,760 (Colorado)
- $161,520 to $319,800 (Massachusetts)
- $193,920 to $348,840 (New York City)
- $177,720 to $319,800 (Washington)
- $177,720 to $319,800 (Washington DC)
Benefits
- Discretionary annual bonus program
- Medical and dental coverage
- Disability
- Retirement benefits
- Paid leave
- Paid time off
- Sales commission plan (if applicable)
About the Company
- Kyndryl designs, builds, manages and modernizes mission-critical technology systems.
- Kyndryl is committed to building a more equitable, inclusive world.
- Kyndryl offers opportunities for career growth, hands-on experience, learning opportunities, and certifications.
- Kyndryl offers employee learning programs with access to certifications from Microsoft, Google, Amazon, Skillsoft, and more.
- Kyndryl has a company-wide volunteering and giving platform.
- Kyndryl cares about employee well-being and offers benefits that provide choice and support employees and their families.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
- Diversity is welcomed in terms of thought, culture, background, and experience.
- Kyndryl Inclusion Networks create a workplace where all employees can find and provide support and advice.
- Kyndryl provides the ability for employees to bring their whole selves to work.