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About the Role
The Program Manager will own and lead a portfolio of complex, high-impact programs that span multiple functions and product lines. They will serve as the program interface to customers and senior stakeholders, coordinating across various departments to ensure successful program delivery.
Responsibilities
- Own and manage a portfolio of complex, cross-functional programs, including schedules, resourcing, budgets, risk management, and alignment with business objectives.
- Lead and own high-visibility, high-stakes customer programs, including strategic customer commitments, special projects, and cross-company initiatives.
- Maintain multiple complex schedules for development projects, company programs, and new product platforms.
- Develop and maintain program charters, scope documents, and business cases.
- Coordinate across engineering, product, sales, supply chain, manufacturing, quality, and service to set priorities, allocate resources, and meet program commitments.
- Serve as a primary point of contact for customers, partners, and senior stakeholders on program status.
- Advise leadership and customers of program statuses on a regular basis, including risks, resource constraints, and trade-off recommendations.
- Manage complex customer relationships, including scope-change discussions, conflict resolution, and risk-mitigation strategies.
- Establish and maintain cross-functional communication so all parties stay informed and up to date on program schedules.
- Proactively anticipate potential schedule delays and initiate cross-functional activities and contingency plans.
- Mentor and guide junior program managers and contribute to program management best practices.
- Manage competing priorities across the portfolio to ensure all critical deadlines are met.
- Develop project management tools to improve overall efficiency and resource management.
- Drive work independently with minimal oversight and multi-task effectively across a complex portfolio.
Requirements
- Bachelor’s degree in business, engineering, or a related field of study.
- PMP certification preferred.
- Prior PM coursework/training required.
- Mentoring or supervisory experience preferred.
- Minimum of three (3) years of progressive project/program management experience.
- Experience managing program budgets and recommending resource trade-offs.
- Experience with Project and Resource Management Software.
- Experience in a customer-facing environment is required, including direct interaction with customers in a highly visible role.
- Computer and software systems skills including Word, PowerPoint, Excel, and Outlook.
- Strong verbal and written communication skills, including the ability to present to and engage with customers and senior external stakeholders.
- Exceptional organizational skills, including independently organizing data and information.
- Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders.
- Uncompromising dedication to quality.
- Demonstrated analytical abilities with strong attention to detail.
- Ability to manage complex programs and multi-task effectively with little direction.
- Ability to role model high standards of professionalism and judgment.
- Excellent follow-through.
- Must be driven and self-motivated.
Skills
- Program Management
- Project Management
- Budget Management
- Risk Management
- Customer Relationship Management
- Cross-functional Communication
- Stakeholder Management
- Technical Background
- Leadership
- Smartsheet
- Word
- PowerPoint
- Excel
- Outlook
Location
- Remote
- Hybrid
- Onsite
Work Type
- Full-time
Experience Level
- 3+ years of progressive project/program management experience
Education Level
- Bachelor's degree in business, engineering, or a related field
- Master's degree preferred
Salary/Compensations
- $86,400.00 - $135,000.00
Benefits
- Health, Dental & Vision Insurance eligibility starting from the first day of hire
- 401(k) with 5% company match
- Bonus eligibility
- Paid time off including vacation, personal and sick time
- Paid Holidays
- Wellness Reimbursement Program
- Potential to apply for Tuition Reimbursement
- Fertility and Family Building Benefit
- Employee Referral program
- Employee Assistance Program
About the Company
- Plug Power Inc. is committed to creating a diverse environment.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.