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About the Role
This position involves collaborating with team members at the service center in Japan to perform repairs on VAT products. Through repair work, you will play a crucial role in contributing to the success of our customers' businesses.
Responsibilities
- Collaborate and work with team members.
- Inspect, repair, and package VAT products after repair.
- Propose improvements to work processes and methods.
- Proactively drive operations to achieve KPIs.
- Evaluate products, analyze failures, perform repairs, create estimates, and generate reports.
- Contribute to continuous improvement activities (CIP/Kaizen).
- Support related departments such as Sales, FSE, and FAE as needed.
- Perform general duties related to VAT products.
- Contribute to the success of customers and the company through repair services.
Requirements
- Technical knowledge of mechanical and electrical systems.
- Minimum of 3 years of practical experience in repair, engineering, or field support.
- Communication skills in both Japanese and English (verbal and written).
- Ability to communicate smoothly in person.
- Cooperation skills to facilitate problem-solving within a team.
- Ability to perform tasks in a team environment.
- Basic operational skills in Microsoft Office (Outlook, Word, Excel, PowerPoint).
- Flexible thinking ability.
- Knowledge of quality control and analysis (understanding of the 7 QC Tools).
Skills
- Vacuum technology knowledge/experience
- Specialized knowledge in mechanical and electrical engineering
Location
- Japan
Work Type
- Full-time
Experience Level
- 3+ years of experience
About the Company
- At VAT, we change the world with vacuum solutions.
- We are the world's leading supplier of high-performance vacuum valves, driving innovation for over 60 years.
- With over 3,200 employees worldwide, we operate from our headquarters in Haag, Switzerland, with manufacturing sites in Switzerland, Malaysia, and Romania, as well as sales and service hubs globally.
- We are guided by our passions: integrity, teamwork, customer centricity, and innovation – always working together as #oneVAT.
- Joining us means becoming part of a passionate, international team where your voice is heard, your ideas matter, and your career growth is supported.
Equal Opportunity
- We believe in meaningful careers, continuous learning, and equal opportunities for everyone to drive our innovation and success.
- We welcome applicants from all backgrounds and are dedicated to fostering an inclusive and respectful workplace.
- If you have concerns, our compliance channel is available on our website.