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About the Role
This role is about creating an outstanding workplace experience for employees, clients, and visitors, making every interaction personal, enjoyable, and memorable. As an ambassador for brand principles and culture, you will ensure client-facing spaces and events reflect excellence and innovation.
Responsibilities
- Provide a warm, professional welcome and deliver exceptional customer service.
- Act as the primary contact for client-facing workspaces and internal events.
- Ensure meeting rooms are reset, stocked, and equipment issues resolved promptly.
- Maintain corporate spaces as a showcase for visitors.
- Support client events, activations, and online community engagement.
- Monitor and manage relevant mailboxes and administrative processes.
- Drive sustainability and cost-conscious decisions in daily operations.
Requirements
- Proven experience in hospitality or customer service with a track record of delivering exceptional experiences.
- Strong stakeholder management and communication skills.
- Excellent multitasking, time management, and organisational abilities.
- Professional presentation and proficiency in Microsoft Office.
- Self-motivated, solution-focused team player.
- Ability to work independently and manage priorities.
- Clear police check (within the last 3 months) and meeting compliance requirements.
Skills
- Customer service
- Stakeholder management
- Communication
- Multitasking
- Time management
- Organisation
- Microsoft Office proficiency
Location
- North Sydney
Work Type
- Part Time
- Onsite
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- Competitive remuneration package
Benefits
- Company laptop and mobile
- Inclusive workplace that values diversity and equal opportunity
- Ongoing training and development via our Learning Management System
- Career growth opportunities within our global organisation
- Staff discounts across insurance, childcare, and more
- A strong focus on work-life balance and employee safety
About the Company
- ISS fosters a culture of inclusion and diversity.
- Learn more about ISS in Australia and New Zealand on our website.
Equal Opportunity
- Welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities.
- Committed to fair pay and a safe working environment.