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About the Role
The Manager of Technical Training and Development will collaborate with Supervisors & Managers in designing, developing, and evaluating operations-based training programs. This role will work closely with stakeholders to assess training needs, establish training requirements, and ensure consistent, high-quality delivery of training programs aligned with company objectives. In this role, you will drive continuous improvement by evaluating training trends and adopting new technologies that enhance learning experiences.
Responsibilities
- Manage and lead a team of Training Team Leader and Trainers, in collaboration with Supervisors & Managers in designing, developing, and evaluating operations-based training programs.
- Develop and execute training programs for operations employees.
- Implement and uphold training policies and procedures, ensuring alignment with company standards.
- Develop operations training curriculum in response to industry advancements, regulatory updates, and company needs.
- Perform needs assessments with data and manufacturing leaders to identify and address performance gaps and training opportunities.
- Collaborate with local workforce development agencies on apprenticeship opportunities and grant writing.
- Collaborate with Operations, EHS and Human Resources among other functions to create innovative learning solutions that may include on-the-job training, skill and knowledge assessments, eLearning courses, and performance support tools.
- Develop high-quality training materials, including eLearning modules, facilitator guides, participant worksheets, visual aids, and videos that meet designated standards.
- Ensure training materials remain current, collaborating with site leaders to make necessary updates as systems and processes evolve.
- Oversee the preparation and scheduling of training events across facilities, ensuring alignment with operational demands and resource availability.
- Conduct regular audits to verify adherence to corporate training standards, continuously enhancing the quality and consistency of training delivery.
- Administer and optimize the company’s Learning Management System, ensuring ease of access and navigation for all employees.
- Use LMS data to track training progress, analyze completion rates, and identify areas for improvement.
- Stay updated on LMS trends, recommending upgrades or changes to enhance the learning experience.
- Design and facilitate leadership development programs to support emerging leaders within the organization.
- Work with the HR Director and Executive Leaders to identify high-potential employees, creating tailored growth opportunities and fostering long-term career development.
- Identify and manage external training vendors as needed to supplement in-house training capabilities.
- Ensure the quality and relevance of outsourced training, collaborating with vendors to coordinate product-specific training for specialized equipment or processes.
Requirements
- Strong understanding of instructional design principles and adult learning methodologies.
- Proven experience with LMS administration and digital learning tools.
- Excellent project management, organizational, and multitasking skills.
- Skilled in data analysis, needs assessment, and creating metrics for training evaluation.
- Experience with apprentice programs and grant applications highly desired.
- Proficient in Microsoft Office Suite, with intermediate to advanced skills.
- Must be able to work in environments with varying temperatures.
- Potential exposure to ingredients used in food manufacturing, including allergens.
- May encounter chemicals commonly used in food processing and distribution facilities.
- Ability to navigate all areas of the facility, including office spaces, warehouse areas, and the exterior perimeter.
- Must wear required personal protective equipment (PPE) as necessary to safely perform job duties.
- Ability to stand, sit, and carry out tasks throughout a full shift, with appropriate meal breaks.
- Physically capable of standing, bending, stooping, kneeling, reaching, twisting, lifting, pushing, pulling, climbing, balancing, and crouching as needed.
- Able to lift and move items weighing up to 50 pounds independently and heavier objects with reasonable accommodations.
- Visual acuity sufficient to perform job duties accurately.
- Capable of assessing weights, judging distances, and working at various heights.
Skills
- Instructional design
- Adult learning methodologies
- LMS administration
- Digital learning tools
- Project management
- Organizational skills
- Multitasking skills
- Data analysis
- Needs assessment
- Training evaluation metrics
- Apprentice programs
- Grant applications
- Microsoft Office Suite
Location
- Onsite
Work Type
- Full-time
Experience Level
- 7+ years in technical training curriculum development and materials creation
- 5+ years leading training teams, ideally within manufacturing or a similar industry
Education Level
- Bachelor’s degree in business, Human Resources, Instructional Design, Education or relevant field preferred
- Equivalent experience is acceptable in lieu of a degree