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About the Role
Microsoft’s Cloud Operations & Innovation (CO+I) team is seeking an experienced HR professional to partner with and support datacentre operations at the LON01 campus in Park Royal, London. This role requires a visible and accessible onsite presence in a 24/7, mission-critical operating environment, with periodic engagement with employees and managers working evening, night, and weekend shifts. The HR Manager will apply a broad range of HR skills to support a diverse workforce, build trusted relationships, and collaborate effectively.
Responsibilities
- Build trusted relationships with employees, managers, and leaders through a visible onsite presence and regular engagement.
- Develop a clear understanding of local employee and manager experiences, site culture, and emerging people risks, providing insights to leadership and the HR team.
- Support the development and delivery of people plans and programs to strengthen employee engagement and address site needs.
- Act as a trusted and neutral resource for employees and managers, guiding them to appropriate support through Microsoft’s HR operating model.
- Provide timely support on urgent or sensitive matters in accordance with Microsoft policies, processes, and local employment requirements.
- Partner across HR to support effective delivery of services including onboarding, offboarding, employee support, tracking, and reporting.
- Participate in datacentre leadership and team meetings, offering an HR perspective on site priorities, workforce needs, employee experience, and people risk.
- Partner with UK datacentre leadership and the HR Business Partner team to strengthen manager capability through coaching, feedback, training, and targeted interventions.
- Use employee feedback, HR case insights, organizational data, and other listening channels to identify themes, recommend actions, and support risk mitigation.
- Support managers and leaders through organizational change and promote inclusive and effective leadership practices.
- Build strong relationships across the broader Microsoft HR community and collaborate effectively across HR disciplines to support the site.
- Deliver manager capability activities tailored to the site's professions, working patterns, shifts, and needs, adapting existing Microsoft resources.
- Collaborate with Global Talent Acquisition, recruiters, and the broader HR team to support recruitment, onboarding, and a positive new-hire experience.
- Contribute to HR projects aligned with site, UK, and EMEA priorities, and lead defined workstreams where appropriate.
- Identify opportunities to engage with local communities, professional networks, schools, and other relevant stakeholders.
- Maintain current knowledge of UK employment law and relevant regulatory developments, providing guidance on Microsoft HR policies and processes.
- Support the fair, consistent, and timely management of employee relations matters, partnering with HR Business Partners and specialist teams.
- Identify and escalate emerging employee relations, organizational, or compliance risks and support the development of appropriate responses.
- Support employee information and consultation requirements and work with employee representative bodies or trade unions where applicable.
- Support the implementation and local application of changes to policies, programs, and employment practices.
- Handle sensitive and confidential employee information with care, judgment, and discretion.
- Partner with site leadership and relevant specialist teams on people-related elements of crisis management, emergency response, and business-continuity planning.
- Provide onsite HR support during significant site incidents or periods of organizational disruption, connecting employees and managers with appropriate wellbeing resources.
- Partner with site leadership and specialist teams to support employee wellbeing and the people aspects of health, safety, and workplace matters.
Requirements
- Bachelor’s degree in Human Resources, Law, Business, Psychology, or a related field AND deep experience in providing hands-on HR support (e.g., organizational change, manager capability, workforce programs, employee consultation) for employees and managers in an operational or employee-facing environment, OR equivalent professional experience.
- Solid knowledge of UK employment law and experience supporting employee relations matters.
- Ability to work onsite at the Park Royal datacentre.
- Ability to periodically engage with colleagues working evening, night, or weekend shifts.
Skills
- Strong judgement
- Communication skills
- Organisational skills
- Ability to manage sensitive matters appropriately
- Demonstrated ability to build trusted relationships
- Ability to work effectively with employees, managers, and business leaders
Location
- Park Royal, London
Work Type
- Onsite
- Full-time
Experience Level
- Experienced HR professional
Education Level
- Bachelor’s degree in Human Resources, Law, Business, Psychology or a related field
- CIPD membership or another relevant HR professional qualification (preferred)
Salary/Compensations
- £ 70,300.00 - £ 133,900.00 per year
Benefits
- Certain roles may be eligible for benefits and other compensation.
About the Company
- Microsoft’s Cloud Operations & Innovation (CO+I) team is the engine that powers our cloud services.
- Our infrastructure comprises a large global portfolio of datacentres and servers, managed by subject matter experts who support customers and businesses around the world.
- With environmental sustainability and optimisation at the forefront of our datacentre design and operations, we continue to grow and evolve to meet changing business demands.
- Microsoft’s mission is to empower every person and every organization on the planet to achieve more.
- As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
- Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Equal Opportunity
- Microsoft is an equal opportunity employer.
- All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
- If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.