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About the Role

As a Shift Supervisor, you will help keep the store running smoothly, lead the vibe, and ensure smooth operations, strong delegation, and team support. You will maintain high energy, sharp standards, and a top-notch guest experience while supporting store management and helping juicers grow.

Responsibilities

Ensure the Daily Concept Workflow (DCWF) is followed by observing store traffic, assigning tasks, and delivering feedback.
Supervise and delegate daily checklists using the task-monitoring system.
Keep the store clean, safe, and up to Pink Standards, reporting any issues promptly.
Support new juicers through the global training mantra: Knowledge – Training – Practice – Validation.
Lead by example to create warm, memorable guest interactions.
Handle in-store feedback with a professional and guest-first approach.
Monitor commercial targets throughout the shift.
Manage deliveries and report accurately.
Guide the team in supporting store sales performance.

Requirements

1–2 years of experience in a similar supervisory or team lead role
Strong organizational and communication skills
Ability to stay calm and lead under pressure
Passion for people, service, and personal growth
A proactive, hands-on approach with a team-first mindset
Must be at least 18 years or older
Must be able to pass a Criminal Records History Check and Security Threat Assessment (STA)
Must be able to stand for long periods of time
Must be able to lift between 10 and 20 lbs
Must be able to perform bending, stooping, crouching, and squatting movements
Must be able to safely handle and use sharp objects
Must be able to work near and operate a hot grill

Skills

Organizational skills
Communication skills
Leadership
Guest service
Sales focus
Team training
Feedback delivery
Task delegation

Location

Airport location (implied by badge and parking subsidy)

Work Type

Full-time

Experience Level

1-2 years supervisory experience

Education Level

High school diploma or equivalent (implied by age and background check requirements)

Salary/Compensations

$24.08 per hour + tips (increases to $26.75 + tips after 90 days)

Benefits

Health, dental, vision, and pension through union trust funds
Paid vacation, sick days, and holidays
Uniforms provided
Initial airport badge costs covered
Monthly parking subsidy

About the Company

JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002.
We have grown to over 500 locations across 20 countries, employing more than 4,500 people worldwide.
Our ambition is to prove there should be no trade-off between taste and health.
We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés.
We invest heavily in internal development through our Moneyball career system.
Our culture fosters growth, with most leaders starting behind the bar.
We are committed to a people-centric and sustainability agenda rooted in our Nordic heritage.

Equal Opportunity

We welcome individuals from all backgrounds and encourage diversity in our workplace.
Union membership is required within 31 days of hire.
Compensation, benefits, and working conditions are governed by the Collective Bargaining Agreement.