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About the Role

BridgeBio pioneered a "moneyball for biotech" approach to reduce risk and unleash innovation in rare disease research. We build bridges to groundbreaking advancements and develop life-changing medicines for patients with unmet needs. We are looking for individuals who defy convention to join us in reengineering the future of biopharma.

Responsibilities

Owns the operating model for portfolio delivery, service delivery, Workday operations, vendor performance, and compliance controls, with AI enablement.
Run delivery of the portfolio across COEs, including owners, dates, dependencies, status, and tradeoffs.
Operate the weekly outcome review, action register, and exceptions log, escalating as needed.
Hold readiness gates for fixed-date events like payroll cutover and Open Enrollment.
Own day-to-day Workday operations, including business processes, security roles, reporting, and release cycle management.
Run the defect and enhancement backlog with the AMS partner, prioritizing by risk and outcome.
Maintain integration health with ADP, Greenhouse, and other downstream systems.
Own People service operations on ServiceNow HRSD and Maverick, including intake, case routing, automation, and knowledge base.
Define the human role per process as agents take on volume.
Report deflection, cycle time, and hours returned against baselines.
Own the SOX-facing control story for People operations, including change control and evidence retention.
Run compliance operations for EEO-1, ACA, pay transparency, personnel records, I-9, and policy governance.
Partner with IT, Finance, and Internal Audit on segregation-of-duties reviews and control exceptions.
Manage service levels and delivery with Workday AMS partner, ADP, contingent workforce provider, and immigration provider.
Run business reviews with scorecards and own renewal input and escalations.
Capture baselines before any value claim and track cost per outcome and control exceptions.
Operate the agent registry and access standard with the Senior Director and IT.
Lead and develop operations specialists and analysts, setting clear ownership and coverage.

Requirements

8+ years in HR operations, HR technology, or business operations.
3+ years leading teams or programs.
Hands-on Workday HCM experience across business processes, security, and reporting.
Operated SOX or ITGC controls in an HR or payroll context, including change control and audit evidence.
Delivered multi-system programs with fixed-date gates (e.g., payroll, benefits enrollment, performance cycles).
Managed vendor delivery against service levels and scorecards.
Defines baselines and reports outcomes in measures an auditor can verify.
Bachelor's degree or equivalent experience.
Experience with ServiceNow HRSD or an equivalent case-management platform, and an AI-enabled employee front door.
Payroll operations experience, including ADP or a comparable provider, and semi-monthly cutovers.
Contingent workforce, immigration, or co-employment compliance exposure.
Experience in biotech, pharma, or another regulated, fast-scaling environment.
Practical fluency in agent governance: identity, access, logging, and human-review rules.
Demonstrated curiosity and adaptability in adopting AI-powered tools and technologies.
Acts with urgency and a clear sense of purpose.
Prioritizes what truly matters.
Takes full ownership of results.
Makes case with data and evidence.
Earns trust by showing up consistently.

Skills

Workday HCM
SOX controls
ITGC controls
ServiceNow HRSD
ADP
AI enablement
Portfolio delivery
Service delivery
Vendor management
Compliance operations
Change control
Audit evidence
Data analysis
Reporting

Location

San Francisco Bay Area
Hybrid on-site in San Francisco
Hybrid on-site in Palo Alto

Work Type

Hybrid

Experience Level

8+ years in HR operations, HR technology, or business operations
3+ years leading teams or programs

Education Level

Bachelor's degree or equivalent experience

Salary/Compensations

$145,000—$230,000 USD

Benefits

Market-leading compensation
401(k) with employer match
Employee Stock Purchase Program (ESPP)
Pre-tax commuter benefits (transit and parking)
Referral bonus for hired candidates
Subsidized lunch and parking on in-office days
100% employer-paid medical, dental, and vision premiums for you and your dependents
Health Savings Account (HSA) with annual employer contributions
Flexible Spending Accounts (FSA)
Fertility & family-forming benefits
Expanded mental health support (therapy and coaching resources)
Hybrid work model with flexibility
Flexible, “take-what-you-need” paid time off and company-paid holidays
Comprehensive paid medical and parental leave
Career pathing through regular feedback, continuous education and professional development programs
LinkedIn Learning
LifeLabs
BetterUp Coaching
Financial rewards for strong performance
Peer-to-peer recognition
Company equity
Generous health benefits

About the Company

In 2015, we pioneered a “moneyball for biotech” approach, pooling projects and promising early-stage research from academia together under one financial umbrella to reduce risk and unleash innovation.
This model allows science and small teams of experts to lead the way.
We build bridges to groundbreaking advancements in rare disease, and develop life-changing medicines for patients with unmet needs as fast as humanly possible.
Together we define white space, push boundaries, and empower people to solve problems.
We value curiosity and experimentation—including the ethical & thoughtful use of AI to improve clarity, speed, and quality of work.

Equal Opportunity

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