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About the Role
Westchester Jewish Community Services (WJCS) is seeking a dedicated and detail-oriented full-time Clinic Secretary to join our outpatient clinic team in Peekskill. The Clinic Secretary will play a key role in supporting the smooth operations of the clinic.
Responsibilities
- Greet and check in clients and visitors in a respectful and trauma-informed manner.
- Answer, screen, route, and document calls and coordinate mail, faxes, and inter-office communications.
- Schedule and confirm appointments for the clinical and care coordination team and maintain clinic calendars and staff schedules.
- Assist with telehealth coordination and transportation services for clients.
- Assist with data entry related to admissions, discharges, and transfers and maintain accurate and confidential client records.
- Inform clients of applicable copays and collect payments; issue receipts and accurately document payments.
- Provide general administrative support to clinical staff and prepare materials for appointments, intake packets, consent forms, and meetings.
- Assist with ordering and organizing office supplies.
Requirements
- High School Diploma or GED and at least four years of relevant experience, or an Associate’s Degree in a relevant field plus two years’ experience, or graduated from an approved secretarial or business school plus two years’ experience, or any satisfactory equivalent combination of training and experience.
- Availability to provide evening coverage at least two times per week, typically until 7:00pm.
- Excellent customer service skills.
- Proficiency in data entry and experience with electronic medical record system; proficiency with computer skills.
- Familiarity with administrative procedures in a mental health or healthcare setting.
- Knowledge of Medicare/Medicaid billing policies, including experience with Epace Medicaid eligibility system.
Skills
- Data entry
- Electronic medical record system
- Computer skills
- Medicare/Medicaid billing policies
- Epace Medicaid eligibility system
Location
- Peekskill
Work Type
- Full-time
Experience Level
- 4 years of relevant experience
- 2 years experience
Education Level
- High School Diploma or GED
- Associate's Degree
- Secretarial or business school
Salary/Compensations
- $52,000
Benefits
- Generous Paid Time Off
- Comprehensive Health Benefits
- Flexible Spending Account (FSA)
- Healthcare Reimbursement Arrangement (HRA)
- 403(b) Plan
- Agency-Paid Pension Plan
- Employee Assistance Program
- Staff Appreciation Events
- Employee Mental Health and Wellness Initiatives
- Tuition Reimbursements
- Day-Care Reimbursements
- Personal Emergency Reimbursements
- Disability Insurance
- Life Insurance
About the Company
- Westchester Jewish Community Services (WJCS) is an award-winning, nonsectarian nonprofit human services agency founded in 1943.
- WJCS is the largest provider of licensed outpatient community mental health services and one of the largest human service agencies in Westchester County.
- WJCS delivers innovative programs and services and compassionate care to more than 20,000 people of all ages and backgrounds each year.
Equal Opportunity
- WJCS INC. IS AN EQUAL OPPORTUNITY EMPLOYER