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About the Role
This highly motivated and data-driven Quality Engineer serves as the technical quality resource for manufacturing operations and quality system improvement. The position is responsible for leading root cause investigations, driving corrective and preventive actions, improving manufacturing and supplier quality performance, supporting new product introductions, and ensuring compliance with customer, regulatory, and internal quality requirements.
Responsibilities
- Lead investigation and resolution of product, process, supplier, and customer quality issues using structured problem-solving methodologies.
- Facilitate root cause analysis and corrective action activities utilizing 8D, 5-Why, Fishbone, FMEA, CAPA, and statistical analysis tools.
- Drive continuous improvement projects aimed at reducing defects, scrap, rework, warranty claims, and overall cost of poor quality.
- Develop and maintain quality documentation including control plans, inspection plans, PFMEAs, process flow diagrams, quality procedures, and work instructions.
- Analyze quality performance metrics and present findings, trends, and recommendations to management.
- Support supplier quality activities including supplier corrective actions, supplier audits, incoming material investigations, and supplier performance improvement initiatives.
- Collaborate with Manufacturing Engineering to establish process controls, validation plans, first article requirements, and critical-to-quality characteristics.
- Support engineering change implementation and new product introduction activities to ensure quality requirements are effectively incorporated into manufacturing processes.
- Conduct internal process, product, and quality system audits to verify compliance with Quality Management System requirements.
- Assist with customer complaint investigations and implementation of effective corrective actions.
- Ensure compliance with applicable standards and certifications including ASME, UL, CSA, CRN and customer-specific requirements.
- Provide technical guidance and quality expertise to cross-functional teams and production personnel.
- Partner with the Quality Supervisor to ensure effective deployment of inspection plans, containment actions, and quality controls on the manufacturing floor.
- Assume responsibility for other projects and duties as assigned by Quality Manager or Company management.
- Responsibility directly tied to Watts Value through Integrity, Accountability, Continuous Improvement, Transparency, collaboration, and customer focus.
Requirements
- Bachelor’s degree in mechanical engineering, Manufacturing Engineering, Industrial Engineering, Quality Engineering, or related technical discipline.
- 3 years of Quality Engineering experience within a manufacturing environment.
- Experience leading root cause investigations and corrective action programs.
- Strong knowledge of quality tools including PFMEA, Control Plans, SPC, MSA, CAPA, and 8D methodologies.
- Ability to interpret engineering drawings, specifications, and GD&T.
- Experience conducting internal audits and supporting external audits.
- Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.
- Must successfully establish employment eligibility and satisfactorily complete background checks, including drug screen, and required pre-employment testing as a condition of employment.
Skills
- Problem-solving
- Root cause analysis
- Corrective and preventive actions (CAPA)
- Continuous improvement
- Data analysis
- Quality documentation
- Supplier quality
- Process controls
- Validation plans
- First article inspection
- Auditing
- Customer complaint investigation
- ASME
- UL
- CSA
- CRN
- Technical guidance
- Quality expertise
- Inspection plans
- Containment actions
- PFMEA
- Control Plans
- SPC
- MSA
- 8D
- GD&T
- ERP/MRP systems
- Quality management software
- Lean Manufacturing
- Power BI dashboards
- Data modeling
Location
- Blauvelt, NY
Work Type
- Onsite
- Full-time
Experience Level
- 3 years of Quality Engineering experience within a manufacturing environment.
Education Level
- Bachelor’s degree in mechanical engineering, Manufacturing Engineering, Industrial Engineering, Quality Engineering, or related technical discipline.
Salary/Compensations
- $93,000 - $103,000 yearly
Benefits
- Competitive compensation based on your skills, qualifications and experience
- Comprehensive medical and dental coverage
- Retirement benefits
- Family building benefits, including paid maternity/paternity leave
- 10 paid holidays
- Paid Time Off
- Continued professional development opportunities
- Educational reimbursement
- Fitness reimbursements
- Employee discount programs
About the Company
- For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world.
- We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future.
- Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.
- Our culture is team-oriented and supportive.
- Employees here genuinely care about the quality of their work, and about each other.
- Our people are the heart of who we are and contribute to our longevity and continued success.
- This is a place where you can have a big career.
- No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.
Equal Opportunity
- Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law.
- Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.