Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Director, Software Engineering role.

Rezi rewrites your resume against Salesforce's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Director, Software Engineering posting at Salesforce — free, in seconds.

About the Role

The Experience Artifact Platform (EAP) organization is the core deployment and management engine for Salesforce's multi-framework applications and the agentic Headless Experience Layer. Your team will own the middle-tier services powering these headless experiences, driving the global branding architecture for all agentic interactions. Additionally, your group will operate, maintain, and scale the Salesforce Files Platform, a foundational service supporting every line of business across the Salesforce ecosystem. We are seeking a visionary and operationally rigorous Director of Engineering to lead and scale a multi-layered engineering group dedicated to building robust, high-impact platforms.

Responsibilities

Own and synthesize multi-quarter technical roadmaps, securing buy-in and alignment from cross-functional stakeholders.
Proactively identify resourcing gaps, architectural risks, and timeline blockers, presenting mitigation plans.
Represent the engineering organization in high-level stakeholder and business unit meetings.
Manage, mentor, and delegate effectively to Engineering Managers and Engineering Leaders.
Proactively manage organizational performance by conducting continuous gap analyses.
Own the downward communication of strategic shifts, organizational changes, and roadmaps.
Build, implement, and hold teams accountable to rigorous, scalable systems for SLA compliance, bug hygiene, and incident management.
Drive complex, cross-functional project deliveries from initial PRD through production rollout.
Establish unified dashboarding and standardized reporting metrics across all teams.
Provide proactive, highly accurate visibility into teams' sprint deliverables, capacity constraints, and blockers.
Maintain a high standard of technical and leadership communication.

Requirements

8+ years of software engineering experience.
At least 3+ years at the Director level managing multiple teams and managing managers.
Proven experience designing, building, and operating large-scale services with high availability requirements.
Strong architectural background capable of deeply vetting technical designs, root-cause analyses (RCAs), and resolving complex technical debt at scale.
Proven track record of implementing operational systems that allow teams to function autonomously.
Ability to distill complex engineering statuses into clear, actionable updates for executive stakeholders.
Proven ability to handle production incidents and escalations calmly.

Skills

AI CRM
AI
Customer Success
Innovation
Workforce Transformation
Agentic Era
Agentforce
Platform Engineering
Technical Strategy
Architecture
Reliability
Operational Excellence
SLA Compliance
Incident Response
Resiliency
Roadmap Development
Stakeholder Management
Risk Management
Cross-functional Collaboration
Mentorship
Performance Management
Agile Methodologies
Communication
Technical Leadership
System Design
Root Cause Analysis (RCA)
Technical Debt Management
Operational Systems
Executive Communication
Crisis Management

Location

San Francisco
New York City

Work Type

Full-time

Experience Level

Director

Salary/Compensations

$197,300 - $313,700 annually
$237,700 - $344,700 annually

Benefits

Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life insurance
Disability insurance
401(k)
Employee stock purchasing program

About the Company

Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Agentforce is the future of AI, and you are the future of Salesforce.

Equal Opportunity

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
At Salesforce, we believe in equality for all.
We believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience.
Certain roles may be eligible for incentive compensation, equity, and benefits.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.